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Email POP Certificate not valid anymore pop.broadband.rogers.com

Triple_Helix
I Plan to Stick Around

As the subject says I'm getting messages from Outlook 2016 and it needs to be updated!

 

TIA,

 

Daniel 

 

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*Edited Labels*

167 REPLIES 167

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

PhotoFinish
I've Been Around

That worked for me as well.  Much appreciated.

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

Wigham
I Plan to Stick Around
I changed login by adding @rogers.com and mail is working again. Thanks everyone

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

Timotheelea
I've Been Here Awhile

Can't get email through macbook mail - fortunately can get it through rogers.yahoo.  Any updates?  I see a lot of people have the same issue.  

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

Wigham
I Plan to Stick Around

Not sure if it works for mac users, but I edited my login in name on my computer, and on my wife's computer by adding @rogers.com to our user names and now both emails work fine.    Originally our user names only had our names without the @rogers.com

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

That worked for me as well

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

Unionwf
I've Been Here Awhile

....and for me (thanks)!

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

Viv12
I'm Here A Lot

Worked for me too. I am using Outlook 2010 (about to switch to Outlook 2016). Go to File, accounting settings. Double click on your email account (i.e. name@rogers.com). Under "Logon information", where it says user name, add @rogers.com after your name. Click Next, a test email will be sent, click Close and Finish.

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

I had it up and going yesterday for 20 mins and its been down since. When can we expect rogers to have this problem resolved?

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

Dragonstar
I Plan to Stick Around

Adding @rogers.com to my username worked for me. It's a pain to change on my phone though becuse I had to remove the account and add it back in. It wouldn't allow me to just edit the username. Oh well... 7 more accounts to do.

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

Adding @rogers.com worked here as well. A good work around for now. Suprised Rogers is taking this long to address a cert issue. If that's indeed what it is? We should know soon...

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

skutflut
I Plan to Stick Around

I had to change all my email accoun names in Eudora and Windows Mail 2012 by adding @rogers.com to the end of the account name.   Now everything works again

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

Adding the @rogers.com worked with my Outlook 2013 accounts but still can't get my Android phone to work with POP3.  It already had the correct user name.

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

Wigham
I Plan to Stick Around

Try adding @rogers.com to your home computer's email account user name and to your wife's email account user name.     Worked for me.   You will probably find on your apple products that your user name already ends with @rogers.com.   

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

borford
Rogers Employee
Rogers Employee

Not sure why this is changing in your POP clients, may microsoft did it. User name has always been "sample@rogers.com".

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

Poylywog
I Plan to Stick Around

So what is Rogers doing about this? I can no longer use outlook to receive and send my email and have to log in to the webmail. Such a pain!!

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

DaDDz
I Plan to Stick Around

@borford wrote:

Not sure why this is changing in your POP clients, may microsoft did it. User name has always been "sample@rogers.com".


No MS didn't do anything as it happened in non-MS apps also.  While username may have always been sample@rogers.com, the mail servers for quite some time (years) would accept "sample".  Hence all the post about not being able to login.  Obviously the missed expired certificate and the fix has now got the servers looking for the full email name.

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

DaDDz
I Plan to Stick Around

@Poylywog wrote:

So what is Rogers doing about this? I can no longer use outlook to receive and send my email and have to log in to the webmail. Such a pain!!


Check your Outlook account settings and make sure your username is user@rogers.com.  Up until today the servers would accept just "user"

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

Triple_Helix
I Plan to Stick Around

@DaDDz wrote:

@Poylywog wrote:

So what is Rogers doing about this? I can no longer use outlook to receive and send my email and have to log in to the webmail. Such a pain!!


Check your Outlook account settings and make sure your username is user@rogers.com.  Up until today the servers would accept just "user"


Mine has always been that way user@rogers.com in Outlook, but I have no Certificate issues today so far. I also have 4 different user@rogers.com email addresses in Outlook 2016.

 

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Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

heenan
I've Been Here Awhile

1. What is a POP certificate?

2. How did this happen?

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

Triple_Helix
I Plan to Stick Around

@heenan wrote:

1. What is a POP certificate?

2. How did this happen?


Outdated Security Certificate.

 

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Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

fedge
I Plan to Stick Around

What are the proper settings?

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