Email POP Certificate not valid anymore pop.broadband.rogers.com

[Triple_Helix]

As the subject says I'm getting messages from Outlook 2016 and it needs to be updated!

TIA,

Daniel 

*Edited Labels*

[ablatt]

Same here in Outlook 2010.

[Unionwf]

Same here for Outlook 2013

[tarj]

I'm having the same problem with Apple Mail on my iMac. I cannot connect, even if I click "Continue".

[doug59]

Same here with Thuderbirsd and on two computers.  Problem must be at Rogers end.  Phone help is also backed up about 13 minutes.

[Triple_Helix]

I see it's affecting many email (Programs) clients. Rogers will have to get a new updated Certificate.

Daniel 

[roxandtreez]

If you are expecting important e-mails, the web version is working as a stop-gap until Rogers fixes the certificate.

rogers.mail.yahoo.com

[DaDDz]

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@Triple_Helix wrote:

I see it's affecting many email (Programs) clients. Rogers will have to get a new updated Certificate.

Daniel 

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Somebody dropped the ball, it expired months ago!  Hold time over 20min and online chat not happening.  Only allowing me to get mail is outlook after clicking through the warning.

[Triple_Helix]

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@DaDDz wrote:

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@Triple_Helix wrote:

I see it's affecting many email (Programs) clients. Rogers will have to get a new updated Certificate.

Daniel 

---

Somebody dropped the ball, it expired months ago!  Hold time over 20min and online chat not happening.  Only allowing me to get mail is outlook after clicking through the warning.

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Same here! 

[DaDDz]

Got through on phone.  They said their call centre got swamped with calls about 30 min ago.  Well aware but no eta on fix.

[GreyByrd]

I'm having the same issue with all my Rogers POP accounts.

I've seen this happen before with SMB resellers when they upload a new cert and don't remove the old one(s).

/GreyByrd

[Yorgi]

Amateur hour Rogers.  Come on, fix this

already.

[SilentQ]

Same here. Suddenly recived pop-up message saying the POP certificate expired last year.

But now it seems working - a bit of confusion.

[boomod]

I only experienced this just within the hour, myself, having to slam the certificate-ignore button about 6 or 7 times on Thunderbird to clear the popup (perhaps, once per mail?)

Then I also got an email which appears to be from yahoo, the email headers are all legit yahoo mailservers through the chains, and all the links are legit yahoo links, not badly done-up phishing links, that went a bit something like this:

 ==============

Your account is currently not enabled to sign in from apps that do not meet modern security standards (ex. Older versions of mail and calendar apps such as Outlook). As a result, we prevented a sign in to your Yahoo account (XXXXXXX).

Date and Time: February 1, 2017 2:25:00 PM PST Location: New York, United States (IP Address: 10.250.27.209)

We strongly recommend that you switch to Yahoo's apps such as Yahoo Mail on desktop and mobile and remove your account from all other less secure apps.

 =============

That was within a few minutes of downloading mail with all the certificate alerts

Anyone else get something similar, or is this just a bizzare weird secondary coincidence ?

[57]

Each Client probably does something different.  If I click "Continue", it takes me to the client, but the e-mails have not downloaded to the client. I'm using Outlook Mac 2011.

You'd think this would be a pretty easy fix and that Rogers would be all over it. After all they're probably getting thousands of phone calls during the past 4-5 hours.  Those CSRs could be better utilized on other things.

[GreyByrd]

I'm going to go out on a limb here and speculate that they now

want TLS instead of SSL for the outbound SMTP connection.

/G

[DaDDz]

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@GreyByrd wrote:

I'm going to go out on a limb here and speculate that they now

want TLS instead of SSL for the outbound SMTP connection.

/G

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Nope.  Tested that with Outlook, failed

[DaDDz]

From their online chat support:

Thank you for choosing Rogers High Speed Internet, we appreciate your patience. We are currently experiencing an issue where some customers are getting pop up on their email program in regard to a certificate error. We are also experiencing technical difficulties with some customers being unable to access the Internet in the Ajax and Pickering areas. We are aware of the issue and is working toward a solution. We apologize for the inconvenience and thank you for your patience.

[GreyByrd]

I tested it as well, and as you say it fails - however - based on the posting by boomod, what's more secure than SMTP over SSL these days?

[jasonbowen]

This was working again about an hour ago but then it started asked for the certificate. Seems Rogers is having some major problems with this.

[snewall]

As the Rogers email system is actually hosted by yahoo this may be why you are receiving messages from yahoo

I use pop to pick up emails on my iPhone and I'm getting the same server errors. I have finer control of where my emails are and how to remove emails from multiple devices than with imap