Difference Between Legacy Internet and Ignite

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-G-
Resident Expert
Resident Expert
Posts: 1,742

Re: Difference Between Legacy Internet and Ignite


@gordow wrote:

57, any difference in legacy and ignite cabling!


What "cabling" are you referring to?

 

The only coax cabling in an "Ignite" installation is the incoming Rogers service from the street, and that coax cable gets patched directly to your Ignite XB6 gateway.  That's the "Ignite Internet" part.

 

All of the other coax outlets in your home will get disconnected.  They are not needed anymore.  The Legacy Digital TV and Home Phone services will be need to migrated to Ignite TV and Ignite Home Phone.

 

Ignite TV is a streaming service that runs on top of Ignite Internet, and the Ignite TV set-top boxes connect to the Ignite gateway using WiFi.  (The Ignite TV set-top boxes also have an Ethernet port for network connectivity.)

 

The Ignite TV set-top boxes connect to a TV using HDMI.  They do not have any analog video outputs nor do they have any other analog or digital audio outputs; only an HDMI connection.  I believe the Rogers techs can provide you with an "HDMI to Composite video" converter if you have an older TV.



57
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Posts: 3,946

Re: Difference Between Legacy Internet and Ignite


@gordow wrote:

57, any difference in legacy and ignite cabling!


Yes & No. Both Legacy and Ignite have RF-coax feeding the modem/router, however, on Legacy, RF-coax also fed each TV box, whereas there is only one RF-coax to the single Ignite modem/router that then typically wirelessly feeds the various IgniteTV boxes, although some people may connect these boxes via Ethernet.  So, one RF-coax connection instead of several on Legacy.



Crewze
I've Been Around
Posts: 1

Re: Difference Between Legacy Internet and Ignite

I presently have the legacy 500M internet and am moving over to the Ignite 500M. I have to change out my internet modem for a new Ignite modem. If there is no difference, why would I have to change out the hardware?

-G-
Resident Expert
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Posts: 1,742

Re: Difference Between Legacy Internet and Ignite


@Crewze wrote:

I presently have the legacy 500M internet and am moving over to the Ignite 500M. I have to change out my internet modem for a new Ignite modem. If there is no difference, why would I have to change out the hardware?


Welcome to the Community!

 

The Ignite XB6 gateway has special support that makes it easier to connect Ignite TV set-top boxes.  It also supports Ignite Pods for extending your WiFi coverage and has telephone ports for Ignite Home Phone.  All of these components were designed to work together as an integrated solution.



SteveAdams
I Plan to Stick Around
Posts: 36

Re: Difference Between Legacy Internet and Ignite

Except they don't.  Cancel that order and keep your legacy box.  I wish I did.  I have a large house and had reliable fast internet throughout my property from just the coda modem.  Now with the XB6 and 3 pods I have terrible coverage, frequent dropouts of internet service and slow speeds as the pods only output 150mbps.  Overall, Rogers wasted ALOT of money buying this new system.  I have been fighting to get something done for 7 months now and it's still the same.  Been through 3 different reps at the "office of the president" after me not taking their "deal" each time I get the silent treatment.  It's awesome.  A customer who wants to stay with their company because up until getting this system I was a happy customer for almost 20 years.  Now, they just keep passing the buck.  HOWEVER, I keep upping the ante now with the CCTS.  I have to protect my interests.  I should have never assigned my family rogers.com emails.  Now, I am stuck fighting to get some reliability and speed from this garbage system.  

lethalsniper
I'm an Enthusiast
Posts: 1,009

Re: Difference Between Legacy Internet and Ignite


So now that Rogers are excepting just ignite internet without tv or phone what’s the difference with ignite and the legacy plans with the rocket modem, coda modem .. do they both run on the same lines , hub , node , infrastructure ? my brother has switched over to ignite just internet he noticed was his down and up speeds have dropped running speeds test on a wired connection..is it because more customers are on ignite watching tv using phone, and on the internet would that cause more slower internet? He was on the coda modem before and the modem he has now is the Technicolor

-G-
Resident Expert
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Posts: 1,742

Re: Difference Between Legacy Internet and Ignite


@lethalsniper wrote:

So now that Rogers are excepting just ignite internet without tv or phone what’s the difference with ignite and the legacy plans with the rocket modem, coda modem .. do they both run on the same lines , hub , node , infrastructure ?


Ignite Internet uses DOCSIS 3.1 (and can presumably fall back to DOCSIS 3.0, if necessary) so it should be the same as the legacy Rogers Internet.  I only have the 150u service and should get 150 Mbps downstream/15 Mbps up.  As an Ignite TV customer, I may have a different profile and every area is potentially different, but my Internet speed tests currently measure 200 Mbps down/16 up, so I have no complaints about my link speed or any other aspect of my service.



pfx7
I've Been Here Awhile
Posts: 2

Re: Difference Between Legacy Internet and Ignite

I moved and connected my modem to the existing coax cables in the new place, and it worked fine. Basically plug and play. No issues with the connection either (dont have TV service on the plan), and speeds were great.

 

Decided to update the service address with Rogers- thought it would simply be an update but I was told that the existing Ignite connection is "incompatible" with my modem which is apparently "legacy". On top of that I have to pay extra to get the new Ignite modem and activation. Also, there might be a service outage in between when they "activate" things on their end. I don't understand the need to move to a new modem either if you purely have home internet and dont care about the TV service.

57
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Posts: 3,946

Re: Difference Between Legacy Internet and Ignite

@pfx7 Here are a few comments.  Someone else may have more to add.

 

1. Whenever you move, you have to contact Rogers regarding your new location.  You can't simply move your equipment to a new location.  Had you done that, Rogers would have advised you of the necessary steps.

2. I believe that whenever you move these days you are "forced" to give up your legacy digital cable equipment and service and be switched to "Ignite" even if currently you only have Internet.

3. In future you may wish to have IgniteTV added for example and would need the new gateway.

4. I'm not sure if it's possible to move and maintain your equipment - that's something only Rogers can answer.

5. It may not make any sense, but it is how things work.

6. Since Digital Cable service is being phased out over the years, Rogers is moving everyone over to the Ignite infrastructure, especially if there is a move involved.

7. Check out some of the earlier posts in this thread.



pfx7
I've Been Here Awhile
Posts: 2

Re: Difference Between Legacy Internet and Ignite

Thanks 57. I agree with some points, but unfortunately this forced upgrade and unknown outage time is less that ideal, especially since there are better offers available. On top of all this, I can’t pick up the Ignite modem from a local Rogers store and they have to be mailed in. One would think that modems would be readily available, given that Ignite is the standard now but it doesn’t seem to be the case.