Good afternoon @Lurker!
It's scary when devices stop functioning as they used to after a power outage. Been there, fetal position on the floor, thinking the worst. If everything else reconnects except these two specific devices right after a power outage, I'd be leaning towards thinking those devices are damaged. A power outage is a likely time for a surge to happen.
How old are your surge protectors? They can only withstand so many surges before they leave your connected equipment unshielded. Have you tried plugging the power of these devices directly into an outlet to see if you can get any action that way?
Before you consider swapping the modem, I would recommend a factory reset of the modem and the problem devices first. I don't suspect the modem to be defective in this case but if all else fails, you can always swap your modem at the nearest Rogers store.
Keep us updated @Lurker!
Regards,
RogersCorey
How's the WiFi signal on the affected devices? How's the speed on the Laptop once you are connected. Does it matter where you are in the home with the Laptop - check various locations? Since your other devices are working, I would suspect WiFi dead spots or something similar. Certain devices may not be as robust when it comes to weaker WiFi signals.
With a lot more people using WiFi devices, your neighbours and your own devices may be having an effect on connectivity. I recently installed Powerline adaptors (with WiFi) to remedy a situation in my basement. See the following summary post and other recent posts in that thread...
@Lurker : 1. Just as a test, try the laptop in different areas of the home for speedtest and looking at the WiFi signal strength.
2. Just because something is recent doesn't mean that it points in only one direction. For example, my issue with the basement WiFi was fine until recently, but then some straw broke the camel's back (like a neighbour's equipment, etc) and I needed to do something about it.
3. BTW, I forgot to mention that Powerline adapters are not a panacea, just that they helped in my case. Good luck finding your problem. I hope @Datalink sees this thread as he's usually quite insightful and much more knowledgeable than I, when it comes to these things.
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