02-08-2023 10:45 AM - last edited on 02-09-2023 04:19 PM by RogersZia
Is there any way I can get details of outage imt.2302.010844. Rogers will not provide email detailing time of outage. Require for proof as family member lost internet connection several times while doing a mandatory course
***Edited Labels***
Solved! Solved! Go to Solution.
02-11-2023 04:06 PM
Thanks for following up. I did get a response on twitter same day and I believe that will meet my requirements. Will followup if I need more info
02-09-2023 05:17 PM
Hello, @BillP3.
Thank you for your post, and welcome to our Community!
Internet interruption can be untimely. Typically, you will receive notifications from Rogers about service interruptions in your area to the email address registered on your MyRogers profile.
We can look into the mentioned incident and provide you with the details. Please send us a private message at @CommunityHelps. You can find details about our private messaging in this blog.
Cheers,
RogersMoin
02-11-2023 04:06 PM
Thanks for following up. I did get a response on twitter same day and I believe that will meet my requirements. Will followup if I need more info