durham region slow speeds make internet unusable for gaming
download is usually fine 100/10 package download usually around 130 and up is usually around 10 but lately im getting this
[img]https://i.imgur.com/uEeRuEK.jpg[/img] 0.65 down 0.59 up
Ive got 5+ hours on the phone with rogers 3 service calls 2 of which I had to leave work for so this is costing me time and money and my internet is still useless
|Port ID||Frequency (MHz)||Modulation||Signal strength (dBmV)||Channel ID||Signal noise ratio (dB)|
|Receiver||FFT type||Subcarr 0 Frequency(MHz)||PLC locked||NCP locked||MDC1 locked||PLC power(dBmv)|
|Port ID||Frequency (MHz)||Modulation||Signal strength (dBmV)||Channel ID||Bandwidth|
|1||30596000||ATDMA - 64QAM||37.500||1||6400000|
|2||38596000||ATDMA - 64QAM||40.500||3||3200000|
|3||23700000||ATDMA - 64QAM||37.500||2||6400000|
|Channel Index||State||lin Digital Att||Digital Att||BW (sc's*fft)||Report Power||Report Power1_6||FFT Size|
© 2018 Hitron Technologies Inc.. All rights reserved.
For 500u (500 download/20 upload)
The upload speed deteriorated again.
I factory reset the modem Coda -4582 and then placed it back in bridged mode.
I rebooted the Asus router 87R.
|Jun/12/2018 20:00||25.523||443.8904||3.140816||Wifi||North York||45.57883371||-73.57548213|
|Jun/12/2018 19:59||18.276||478.2599||4.005552||Wifi||North York||45.57883371||-73.57548213|
|Jun/12/2018 19:58||17.209||235.3015||5.057272||Wifi||Toronto ON||45.57883371||-73.57548213|
|Jun/12/2018 19:56||32.245||276.6877||5.399576||Wifi||Toronto ON||45.57883371||-73.57548213|
|Jun/12/2018 19:56||18.91||90.85327||4.286728||Wifi||Toronto ON||45.57883371||-73.57548213|
|Jun/12/2018 19:55||32.01||296.1375||7.10172||Wifi||Toronto ON||45.57883371||-73.57548213|
|Jun/12/2018 19:54||23.402||358.6326||4.172024||Wifi||Toronto ON||45.57883371||-73.57548213|
|Jun/12/2018 19:53||11.348||457.7723||4.899128||Wifi||Toronto ON||45.57883327||-73.57548187|
|Jun/12/2018 19:52||16.32||370.4865||5.29132||Wifi||Toronto ON||45.5788346||-73.57548143|
This was the result prior to factory resetting the modem and router.
|Jun/12/2018 16:43||14.988||218.6447||11.82927||Wifi||Toronto ON||43.7921||-79.4138|
|Jun/12/2018 16:38||26.796||183.2064||19.0262||Wifi||Toronto ON||43.7921||-79.4138|
|Jun/12/2018 16:37||23.865||228.108||15.84438||Wifi||North York||43.7921||-79.4138|
|Jun/12/2018 16:36||8.348||235.2787||14.86647||Wifi||Toronto ON||43.7921||-79.4138|
|Jun/12/2018 15:39||7.525||225.7103||15.5785||Wifi||Toronto ON||43.7921||-79.4138|
|Jun/12/2018 15:33||9.261||231.2157||21.47266||Wifi||Toronto ON||43.7921||-79.4138|
|Jun/12/2018 15:32||17.131||226.9939||15.21754||Wifi||Toronto ON||43.7921||-79.4138|
|Jun/12/2018 15:30||16.186||197.4129||14.56149||Wifi||Toronto ON||43.7921||-79.4138|
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Well then... I hope a solution gets deployed quickly. The upload speeds are pretty unbearable, especially for many of us who game or stream.
Seems to be performing well from 1am to 1pm, but upload speeds drop significantly in any other time.
Well, it would appear it is definitely a time of day issue. I've been monitoring this problem that is now going into the second week and I have noticed at certain times of the day a return to normal service. In Barrie at 4:30 AM a solid return to normal service. Approximately 200 meg download and 16.30 upload. In the early afternoon around 2:30 PM onward the upload slows to 2.03 -3.16 or so. I performed a speed test around 10:00 PM last night and was still getting slow upload speeds.
The customers testing different firmware is appreciated but I think that is a waste of time. I've been running the latest firmware and test my speed weekly and didn't have an issue until like I said almost going on into our second week. The lack of response from Rogers on this board is concerning. They could provide a public update on this issue. The fire in an underground vault in NY City that I was told by Rogers Tech support to be the cause is false.
Ajax 640 am upload speed back to normal but I agree its a time of day thing when I get home tonight I will have .50 up again making gaming impossible
The lack of response from Rogers on this board is concerning. They could provide a public update on this issue. The fire in an underground vault in NY City that I was told by Rogers Tech support to be the cause is false.
@I agree that an update would be great. Although I'm curious as to your comment on the report being false. I was told the same statement from a representative via @rogershelps, I assume a lot of people are in the same boat and were told the same issue. If that statement was false that would be a very bad look for the company. Can you pass along your source?