durham region slow speeds make internet unusable for gaming
download is usually fine 100/10 package download usually around 130 and up is usually around 10 but lately im getting this
[img]https://i.imgur.com/uEeRuEK.jpg[/img] 0.65 down 0.59 up
Ive got 5+ hours on the phone with rogers 3 service calls 2 of which I had to leave work for so this is costing me time and money and my internet is still useless
|Port ID||Frequency (MHz)||Modulation||Signal strength (dBmV)||Channel ID||Signal noise ratio (dB)|
|Receiver||FFT type||Subcarr 0 Frequency(MHz)||PLC locked||NCP locked||MDC1 locked||PLC power(dBmv)|
|Port ID||Frequency (MHz)||Modulation||Signal strength (dBmV)||Channel ID||Bandwidth|
|1||30596000||ATDMA - 64QAM||37.500||1||6400000|
|2||38596000||ATDMA - 64QAM||40.500||3||3200000|
|3||23700000||ATDMA - 64QAM||37.500||2||6400000|
|Channel Index||State||lin Digital Att||Digital Att||BW (sc's*fft)||Report Power||Report Power1_6||FFT Size|
© 2018 Hitron Technologies Inc.. All rights reserved.
For 500u (500 download/20 upload)
The upload speed deteriorated again.
I factory reset the modem Coda -4582 and then placed it back in bridged mode.
I rebooted the Asus router 87R.
|Jun/12/2018 20:00||25.523||443.8904||3.140816||Wifi||North York||45.57883371||-73.57548213|
|Jun/12/2018 19:59||18.276||478.2599||4.005552||Wifi||North York||45.57883371||-73.57548213|
|Jun/12/2018 19:58||17.209||235.3015||5.057272||Wifi||Toronto ON||45.57883371||-73.57548213|
|Jun/12/2018 19:56||32.245||276.6877||5.399576||Wifi||Toronto ON||45.57883371||-73.57548213|
|Jun/12/2018 19:56||18.91||90.85327||4.286728||Wifi||Toronto ON||45.57883371||-73.57548213|
|Jun/12/2018 19:55||32.01||296.1375||7.10172||Wifi||Toronto ON||45.57883371||-73.57548213|
|Jun/12/2018 19:54||23.402||358.6326||4.172024||Wifi||Toronto ON||45.57883371||-73.57548213|
|Jun/12/2018 19:53||11.348||457.7723||4.899128||Wifi||Toronto ON||45.57883327||-73.57548187|
|Jun/12/2018 19:52||16.32||370.4865||5.29132||Wifi||Toronto ON||45.5788346||-73.57548143|
This was the result prior to factory resetting the modem and router.
|Jun/12/2018 16:43||14.988||218.6447||11.82927||Wifi||Toronto ON||43.7921||-79.4138|
|Jun/12/2018 16:38||26.796||183.2064||19.0262||Wifi||Toronto ON||43.7921||-79.4138|
|Jun/12/2018 16:37||23.865||228.108||15.84438||Wifi||North York||43.7921||-79.4138|
|Jun/12/2018 16:36||8.348||235.2787||14.86647||Wifi||Toronto ON||43.7921||-79.4138|
|Jun/12/2018 15:39||7.525||225.7103||15.5785||Wifi||Toronto ON||43.7921||-79.4138|
|Jun/12/2018 15:33||9.261||231.2157||21.47266||Wifi||Toronto ON||43.7921||-79.4138|
|Jun/12/2018 15:32||17.131||226.9939||15.21754||Wifi||Toronto ON||43.7921||-79.4138|
|Jun/12/2018 15:30||16.186||197.4129||14.56149||Wifi||Toronto ON||43.7921||-79.4138|
This menu displays general information of the device
Well then... I hope a solution gets deployed quickly. The upload speeds are pretty unbearable, especially for many of us who game or stream.
Well, it would appear it is definitely a time of day issue. I've been monitoring this problem that is now going into the second week and I have noticed at certain times of the day a return to normal service. In Barrie at 4:30 AM a solid return to normal service. Approximately 200 meg download and 16.30 upload. In the early afternoon around 2:30 PM onward the upload slows to 2.03 -3.16 or so. I performed a speed test around 10:00 PM last night and was still getting slow upload speeds.
The customers testing different firmware is appreciated but I think that is a waste of time. I've been running the latest firmware and test my speed weekly and didn't have an issue until like I said almost going on into our second week. The lack of response from Rogers on this board is concerning. They could provide a public update on this issue. The fire in an underground vault in NY City that I was told by Rogers Tech support to be the cause is false.
Ajax 640 am upload speed back to normal but I agree its a time of day thing when I get home tonight I will have .50 up again making gaming impossible
The lack of response from Rogers on this board is concerning. They could provide a public update on this issue. The fire in an underground vault in NY City that I was told by Rogers Tech support to be the cause is false.
@I agree that an update would be great. Although I'm curious as to your comment on the report being false. I was told the same statement from a representative via @rogershelps, I assume a lot of people are in the same boat and were told the same issue. If that statement was false that would be a very bad look for the company. Can you pass along your source?