DPC3825 resets when checking DHCP Client Table

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I Plan to Stick Around
Posts: 69

DPC3825 resets when checking DHCP Client Table

If I log in to my Cisco DPC3825 at 192.168.100 using my browser, and then click the [DHCP Client Table] Button under Status/Local Network,  the device completely resets itself.

You lose all connections, the lights go out,  and the device does a complete reset.

It's running firmware dpc3825-v302r125533-111108a-ROG.

Can someone confirm whether their's does this or not.

 

Thanks.

 

 

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Resident Expert
Resident Expert
Posts: 13,871

Re: DPC3825 resets when checking DHCP Client Table

Yup.. it does on mine, as well as many others i have heard.

Something flakey with this firmware version i guess Smiley Sad

 

Luckily i have a network search tool on my iphone.. ive been using it to see all thats connected at the time.



I Plan to Stick Around
Posts: 69

Re: DPC3825 resets when checking DHCP Client Table

Thanks for the confirmation.

I've Been Around
Posts: 1

Re: DPC3825 resets when checking DHCP Client Table

Mine does the same thing.  Software version is dpc3825-v302r125533-111108a-ROG

 

I would also appreciate a solution.

Resident Expert
Resident Expert
Posts: 13,871

Re: DPC3825 resets when checking DHCP Client Table

There isn't one Smiley Sad

I don't think they ever fixed it.
While this gateway is still usable they are not directly distributing this one anymore it appears so they may not invest the time in fixing just the one part.


I Plan to Stick Around
Posts: 31

Re: DPC3825 resets when checking DHCP Client Table

It's a firmware bug..

I've Been Around
Posts: 1

Re: DPC3825 resets when checking DHCP Client Table

It's 2016... and DPC3825 still has this problem.

 

However, I found that you can still find all the devices on your network by doing the following on your router:

- go to Setup

- go to Lan Setup

- under DHCP Server, press the Connected Devices Summary button

 

You will see all the WiFi and Ethernet connected devices along with their IP address.

Resident Expert
Resident Expert
Posts: 13,871

Re: DPC3825 resets when checking DHCP Client Table

Yeah... it was a problem which was never fixed.

They are never likely going to change it.  That is an outdated gateway, by todays standards.
It is only 8 channel, vs all the newer ones rogers is using are 24 channel.  (more channels, reduces the chance of getting congestion.)

Its no longer supported by any of the current plans, etc.. pretty much only grandfathered units are allowed now, they do not hand them out any more.