06-23-2017 02:53 PM - last edited on 06-23-2017 03:20 PM by RogersZia
I am computer scientist myself but not specialized in network administration so I have some educated investigation to the weird problem I am having. Please accept my apologies for the long post and possibly bad English.
Setup: Rogers Ignite 250u using CGN3 modem. Web service hosted by NAS setup behind the modem. Domain hosted by external dynamic DNS services. Correct port forwarding is configured in modem.
1. From external, desktops, laptops and Windows tablets CANNOT access the website, either on wired network or on corporate WiFi. (Never tested iPad)
2. However, laptops and Windows tablets CAN access the website if they are tethering through a mobile network.
3. From external, cellphones can always access the website, no matter it is on mobile network or on corporate WiFi. (Both Android phones and iPhones work)
4. Within the local area network, all devices can access the website.
I tried using tracert to find out if it is a routing issue but I think one of the Rogers had blocked tracert/ping packets.
Does anyone have any hint on solving the issue?
Thanks in advnace,
Solved! Solved! Go to Solution.
06-24-2017 08:05 AM
06-23-2017 03:04 PM
I am including the address of my website: http://chikiu-jackie-lo.org/home
if this would help resolving the problem.
06-23-2017 06:29 PM - edited 06-23-2017 06:31 PM
Welcome to the Rogers Community Forums!
Thanks for posting your query. Fortunately, you've come to the right place! I'll invite a few of our very knowledgeable Resident Experts. You're in good hands with @Gdkitty @Datalink @gp-se.
Hopefully with their assistance, you'll be able to get to the bottom of your issue.
06-24-2017 12:37 AM
06-24-2017 08:05 AM
06-24-2017 11:11 AM
Jackielo it seems to be working now on both. May I offer a suggestion? Im not against anyone using their personal home internet connection as a web server but we reached a point technologically that you can possibly find offsite hosting for free or very inexpensive. Using your home internet for hosting may be smart but you also should be aware your internet connection stability can play a factor. If a truck crashes into a cabinet on your street it could take down your internet server and if you have an important client who needs to email you you run the risk of the email not being delivered properly or not on time. Plus rogers service level agreement may not cover certain things that running a server 24/7 requires
06-24-2017 11:27 AM