Port forwarding on CGM4331COM (Device is not Detect):
Just switch to the new
xb6 XB7 router-modem combo. I was trying to set up my port forward settings for my home assistant server. The only problem is that the router or ignite wifi app won't recognize that the server is on so I can't make the port forward rule. I've tried to forget the device on the app and then rejoin the network but the app won't pick the device.
Welcome to the Rogers Community Forums!
You've reached the right place to post this type of concern. This is not something our support teams are trained to assist you with.
If there are any others users in the community who have experienced this issue with their XB7 modem please feel free to chime in.
The only documentation for Port Forwarding is the online Support article: https://www.rogers.com/customer/support/article/use-port-forwarding-ignite-wifi-hub
(You can also find Comcast's equivalent here.)
Unfortunately, neither are of much help when things don't work the way that they are supposed to. Also, others have been reporting many problems with Port Forwarding on the Ignite gateways for as long as I can remember.
I have several devices behind a netlink extender and the rogers modem sees the devices as offline and with the ignite website, there is no way to setup a forward to an offline device.
Any workarounds? Why did the basic + functional UI did have to be locked in the modem to be replaced with the sluggish ignite one?