Please see message #63 on the previous page, which will link you to other pages for more info. After reading thru that info, the step by step instructions for contacting @CommunityHelps contained within message #63 will make sense.
@halyn, I don't have a Chromecast, but I've been running the trial version 18.104.22.168 on my CGNM-3552 since it was released, with no service dropouts. Others have indicated that the issues with Chromecast devices are resolved with version 22.214.171.124.
I can't connect chrome cast & my printer HL2270DW wi fi
HOw do you roll back to version 16??? i was speaking with a rogers rep and she said you cannot do that??? she said even if someone was able to push back to 16....the new update would be pushed through...
Welcome to the Rogers Community Forums!
Thank you for posting your query in the Community. The information provided by the tech support is true unless you are participating in the Firmware trial we are offering through this forums platform. Currently, we are offering .22 firmware version which has the fix to restore Chromecast functionality.
If you would like to participate in the firmware trial,
Please send the CommunityHelps a private message to receive the firmware by following the steps below;
We will be in touch with you with further instructions until the firmware is deployed, thank you for your understanding.
Chromecast problem - CGN3AMR
My router won't maintain a connection with my Chromecast device. I installed the router today and my laptop was able to connect to the Chromecast device but within minutes of getting out of the internet my laptop couldn't find the Chromecast device.
@honeysway2, I'm assuming that you are referring to the modem, and not a third party router. If this is correct , have a look at message # 471 (top post) on the following page for the instruction on requesting the trial version, 126.96.36.199 which will resolve the Chromecast issue.
Yes, I'm referring to his Rogers mode/router unit and not a third party router. Also, l've just received the trial firmware version 188.8.131.52 and am looking forward to seeing how well it works.