Change WiFi Password

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I've Been Around
Posts: 1

Change WiFi Password

i need to change my password, cannot log in

 

 

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Retired Moderator RogersCilio
Retired Moderator
Posts: 390

Re: Change WiFi Password

Hello @desequeira,

 

Welcome to the Community!

 

What steps have you taken so far to try and resolve your issue?

 

  • Have you tried to power cycle after the initial first attempt?
  • Have you tried to login via a hardwired connection?
  • Did you perform a factory reset yet?
  • Are you receiving any particular error?

We require more info to better assist with your problem.

 

Look forward to your response.

 

RogersCilio

Rogers Employee borford
Rogers Employee
Posts: 145

Re: Change WiFi Password

Instructions for changing wifi password are located at rogers.com/wifisupport but your rogers tech support agent can do it for you or walk you thru it.

I've Been Around
Posts: 1

Re: Change WiFi Password

cannot remember password

Resident Expert
Resident Expert
Posts: 6,043

Re: Change WiFi Password

@eormonde you can run a factory reset by depressing the recessed reset button at the back of the modem and then reset everything from scratch, including the password.  Or, call tech support and have the CSR change it to a temporary password.  Then you can log in and change the password to something else if you prefer.