Can't Access Email

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Scott2080
I've Been Here Awhile
Posts: 3

Can't Access Email

I've tried signing into my rogers yahoo email and cannot get access, via mobile and desktop.

I run into the "Sorry, the username or password you entered don't match our records. Please try again."

 

When I go to reset my password, it doesn't even recognize my email, as if my account was deleted...

"The account id you entered is invalid"

 

Does anyone else have issues signing into or even finding their rogers email?

 

*Added Labels*

Tjay1
I've Been Around
Posts: 1

Re: Can't Access Email

Having the same issue, used this same email for decades, it started Wednesday. Can’t sign into my Rogers/yahoo email or change my password with 2 step verification just say can’t verify try later. 
anyone have a solution.

RogersMoin
Moderator
Moderator
Posts: 1,976

Re: Can't Access Email

Hello, @Scott2080 & @Tjay1.

 

Welcome to Rogers Community Forums, and thank you for posting your email access concern. 

 

Were you using the app password to access your email? 

 

We can help troubleshoot the issue to regain email access. Please send us a private message at @CommunityHelps. You can find details about our private messaging in this blog

 

Cheers,

RogersMoin