I highly doubt it as it only happens in bridge mode, Rogers does not care about the security flaw or the fact that you can access the GUI in bridge mode , I don't know how many times I have talked to Rogers and they seem to have no idea you can access the GUI in bridge mode, and they ask how I did it, I really think Rogers needs to fix this bridge mode bug or let someone at Hitron know about it and educate their support staff on this feature
I have sent in a support request to Hitron NA directly citing the modem version, firmware version, the CVE and that Rogers does not seem to want to address this issue. We'll see if they blindly tell me to contact Rogers or actually answer my questions about if they have an updated firmware and if/when it was released to its partners. If we know Rogers is sitting on a fixed firmware, then we can force their hand to release it.
btw, how do you know that CVE is related to the internet instability issues?
I don't think the CVE is related but its pretty bad if the modem actually has a CVE from 2013 as it shows the lack of care and testing behind this modem firmware
Signed up to report identical issue:
Modem interface stops responding after a while. When that happens pings tend to fail:
--- 192.168.100.1 ping statistics ---
50 packets transmitted, 1 received, 98% packet loss, time 49642ms
rtt min/avg/max/mdev = 3.425/3.425/3.425/0.000 ms
A modem reboot solves the issue for an hour or six, then we're back to timeouts and lost pings.
Troubleshooting so far:
-Tech support sent 'a new signal' from their end?
-Factory reset of modem
We're also suffering from daily disconnects, which is why we want to log into the modem.
Welcome to the Rogers Community Forums!
I know how important it is to be able to have consistent access the modem admin settings to manage your wireless network.
We have been advised that this issue has been escalated to our vendor to review and work on a fix. They have not provided us with an ETR at this time.
Thanks so much for joining our community and posting your concern.
I ran into this same issue today. Rogers' internet has become so unstable lately that access to GUI is needed on a daily basis to see what's going on. I am gonna switch back to router mode and observe what happens.