CODA-4582 - Open Issues for Investigation

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Resident Expert
Resident Expert
Posts: 5,997

Re: CODA-4582 - Open Issues for Investigation

@lithiumus can you refresh my memory here.  When you attempt to connect a device to the guest wifi network, the device gives you the DHCP message?  

 

Does the device receive an IP address at all, despite any warning? 



I'm Here A Lot
Posts: 5

Re: CODA-4582 - Open Issues for Investigation

The Router provides an IP that is different than my network (as it should) like a DMZ for guests.

The device connects to the router and the router provides an IP and serves the device the Hitron Guest login page. When I enter the correct password, the router gives the DHCP error message, does not allow internet connectivity and stays at the login page...
Resident Expert
Resident Expert
Posts: 5,997

Re: CODA-4582 - Open Issues for Investigation

Thank you.  This has been around for a while now.  I'll ask the question to see what turns up.  Not hopeful for a rapid response, but, I'll ask to see what turns up.  If you don't get a response in the next few days, can you raise this again.  



I'm Here A Lot
Posts: 5

Re: CODA-4582 - Open Issues for Investigation

Hello, checking back to see if there is any progress on the guest wifi issue...

Resident Expert
Resident Expert
Posts: 5,997

Re: CODA-4582 - Open Issues for Investigation

@lithiumus, this has been passed onto the engineering staff.  They have confirmed the issue, so, I'm hoping that a solution will be implemented in the next firmware version.  Can't make any promises on their behalf, but, hoping that it's resolved sooner rather than later. 



I'm Here A Lot
Posts: 5

Re: CODA-4582 - Open Issues for Investigation

This is still not working...  nobody can connect to my guest network.  Monthly check in.  This used to work at some point...

I Plan to Stick Around
Posts: 42

Re: CODA-4582 - Open Issues for Investigation

I have a MOCA setup and it was working fine until the last firmware update. The MOCA status is showing the following:

 

Firmware Version: 11

MAC Address: 00:00:00:77:7A:80

Coax TX: 0 bytes

Coax RX: -1540108647 bytes

Channel Plan: MoCA Extended Band D

Link Status: DOWN

Network Security: Disable

 

On my connected Hitron HT-EMN2 which is the coax connected extender made specifically to work with the Coda 4582, it shows a blue light which means it's connected successfully and receiving data. However, it's not working. Also, it shows the connection to be 1.1 instead of 2.0 which means it is not able working/connecting at gigabit speed.

 

Could this be brought to the engineers attention and let me know if anything has changed with the last few updates regarding the MoCA?

 

Thank you

I've Been Here Awhile
Posts: 3

Re: CODA-4582 - Open Issues for Investigation

Guest WIFI is still not working ! 

Still getting DHCP ERROR .. (ONLY ALLOW DHCP CLIENT TO USE WIRELESS)

This problem has been going on for too long 

What  is wrong with rogers ?? seriously ?? 

Guest WiFi is very important feature for some small IT business people 

Please address this issue asap 

 

 

I Plan to Stick Around
Posts: 41

Re: CODA-4582 - Open Issues for Investigation


@djdk80 wrote:

Guest WIFI is still not working ! 

Still getting DHCP ERROR .. (ONLY ALLOW DHCP CLIENT TO USE WIRELESS)

This problem has been going on for too long 

What  is wrong with rogers ?? seriously ?? 

Guest WiFi is very important feature for some small IT business people 

Please address this issue asap 

 

 


It would be very easy to ignore your post.  Instead, I think I'll point out some things that might help you make your post more useful to you and to us.

 

This forum is mostly user-to-user.  The contributions by Rogers itself are modest.  So remember who you are addressing.  We are mostly strangers trying to help each other.

 

"Please address this issue asap." might be better phrased as "Rogers: please address this issue ASAP.".  You could also phone Rogers Support if you really wish to talk to Rogers.

 

Your report of the error "DHCP ERROR .. (ONLY ALLOW DHCP CLIENT TO USE WIRELESS)" is pretty incomplete.  What's giving the error (the CODA box?  Your device?  What is your device?  What's its OS?)?  Under what conditions are you getting the message?

 

What else do you know that might be useful?

 

What have you tried?

 

Your message implies that you've reported this before.  Give us a pointer to that report.

 

Note: none of this is to imply that your problem isn't real.  I've not encountered it but that's because I don't use the WiFi capability of the CODA.

I Plan to Stick Around
Posts: 19

Re: CODA-4582 - Open Issues for Investigation

Anyone who has followed this issue knows exactly who this was addressed to.

This problem associated information has been reported by many including myself.