CGN3 keeps rebooting itself

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Moderator
Moderator
Posts: 480

Re: CGN3 keeps rebooting itself

Hello @eisenherz,

 

Thanks for participating in the Rogers Community Forums, it's great to have you here! 

 

I must admit, I've personally never heard of such a strange occurrence before! How odd!! 🤔 A few questions for you...does this issue of your modem rebooting while streaming on your S9 happen every single time? Or is it intermittent? And just to clarify, this ONLY happens while streaming and not during any other tasks?

 

We look forward to your response! 🙂

 

RogersLaura

 

 

Highlighted
Resident Expert
Resident Expert
Posts: 6,751

Re: CGN3 keeps rebooting itself

@eisenherz are you running a VPN at the same time by any chance, either with another device or perhaps with the S9?



Highlighted
I've Been Here Awhile
Posts: 2

Re: CGN3 keeps rebooting itself

No but now I didn't stream anything and it rebooted like 3 times in a row so I unscrewed the coax and unplugged the power and since last night it was okay so I will continue to monitor it.

 

-Phil