There is no fix that can be downloaded. The modem is not accessable except at the factory where they will be refurbished and released for use again. Sorry, the only fix for this is to swap the modem for a working one.
@jamiearog wrote:
Yes I agree that Rogers can't push anything to the modem over the wire but if I have it in my hands presumably as long as it's not a h/w issue I can do whatever it is that Hitron engineers will be doing to revive the thing. Just need to know what to load and how to do it.
I'll play with mine at home tonight - it's nothing more then a paperweight at the moment anyway.
Just swap the modem, no home user is going to be able to boot the modem, if it's bricked it's game over. Also since the modem wont POST, it wont read any files off the USB stick. Hitron may even have to solder in a new CMOS/BIOS chip depending how bricked these modems are.
@extrooper wrote:
Here is a radical suggestion. How about Rogers actually doing some thorough testing before they unleash firmware updates. I had had no trouble using an Apple Airport Express bridged to an old modem. Then I upgraded my plan and got a new modem from Rogers. Then the trouble started. Multiple internet connections dropped each day. This is bloody annoying. Rogers, get the message.
The biggest thing I can stress here is that nobody with authority has stated that this issue was caused by Rogers. Unless there is a press release, anything stated in this thread is just rumours.
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