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It's highly unlikely that it's an issue with Ethernet ports on so many boxes. Did the tech do a test on his laptop directly connected to the incoming coax? He should have and should have told you what he got there. If your neighbour has the same problem, then it may be a bandwidth issue in your neighbourhood.
Hi, the tech checked his computer with the Ethernet out of the XB6. He got under 100mbps. He didn't look at the coax.
The neighbors service is fine, it's not the neighborhood.
I see you changed the number for your neighbour from 70 to 700. Hence my previous post before you made that modification. The tech should have checked the speed (and signal) directly at the coax with his laptop... Good Luck.