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  Rogers and Yahoo! are transitioning to a new standard for logging in to your email account from mail clients and devices that offers improved security over the old username/password login method. While this will enhance the security of your Rogers Yahoo! email, it may also require some changes to how you have set up your mail client to log in and get your email.   Who doesn’t need to update their settings? No changes are required if you only check your email using   Rogers Yahoo! Webmail. You can still use your username and personal password to log in as you normally do. Customers who used the automatic Yahoo! setup option on the following mail clients are also good to go: Mail on iPhones and iPads running iOS 9.0 and above Mail on macOS 10.11/El Capitan and aboveers Webmail, Settings, Outlook, Mac mail,  Users of the Gmail client on Android phones and tablets running Lollipop/5.0 or newer Users of the Outlook Mobile app Users of the Yahoo! Mail app Who needs to update their settings? Customers with Rogers Yahoo! email addresses who use an email client like Microsoft Outlook, Windows Live Mail, or Outlook Express, versions of macOS Mail older than macOS 10.11/ El Capitan, or others that get email using either POP or IMAP. Customers using cell phones and tablets may also need to change their settings if they’re using older devices or have manually set up their device for POP or IMAP using the “Other” option instead of the Yahoo! option. To update your settings, you’ll need to create an   App Password   to use in place of your personal password for the email client you are using.   What’s an “App Password” and why do I need it? App Passwords   are randomly generated, application-specific passwords that can be generated in the   Rogers Member Centre. App Passwords provide a more secure way for older clients that don’t support OAuth to check email because they will no longer send your personal password every time they log in. While you will need to use these for your email client, you will continue to log in to   webmail   and the   Rogers Member Centre   with only your personal password.   My email client requires an App Password. How do I generate one in the Rogers Member Centre? Go to the   sign in page. Enter the Rogers Yahoo! email address and password for the account you’d like to create an App Password for. Select   Next. Mobile:   Select the menu icon  in the top-left corner, then   Account Information. Desktop:   Select   Account Information   in the top-right corner of your browser window. Select   Authorized Applications. In the   Name your password   field, label your App Password with the name of the mail client it’s for, then select   Generate. Write down the randomly generated app password or copy it to your clipboard. Enter the password in your email client using the instructions below. When you’re finished, select   Done   on the popup. If you have another email client that needs an App Password, select   Add Another. Or select the trash icon  to delete an entry. How do I update my settings to use the App Password? The instructions below will help you update your password with the   App Password   for the most common email clients. If you need help with a client that’s not in the list, the software manufacturer will best be able to assist you with this. Note:   These instructions are intended for Rogers Yahoo! email users only. If you use a Rogers Yahoo! account to send email from a   non-Rogers Yahoo! address, we recommend that you reach out to your other provider. Most have now updated their servers so that this is no longer necessary. If they are unable to help, you can still create an   App Password, however   enter it in your Outbound Email Server   settings only. Outlook 2010/2013/2016 Click   File. Click   Account Settings   twice. Select your Rogers email account and then click   Change. In the   Logon Information   section: User Name   should be your full @rogers.com email address. Password   - enter or copy/paste the   App Password   you generated above for Outlook. Ensure the   Remember Password   option is checked. Click   Next. Click   Finish. Click   Close. Outlook 2007 Click   Tools   and then   Account Settings. Select your Rogers email account and then click   Change. In the   Logon Information   section: User Name   should be your full @rogers.com email address. Password   - enter or copy/paste the   App Password   you generated above for Outlook 2007. Ensure the   Remember Password   option is checked. Click   Next. Click   Finish. Windows 10 Mail On the main Windows 10 Mail screen, click on   Settings   then   Manage Accounts. Click on your Rogers email account. On the   Account Settings   screen: Your User name   should be your full @rogers.com email address (it will be greyed out and not editable). Password   - enter or copy/paste the   App Password   you generated above for Windows 10 Mail. Click   Save. Windows Live Mail From the main Windows Live Mail Screen, right click on the Rogers email account in the left-hand column. Click   Properties   and then the   Servers   tab. In the   Incoming Mail Server   section: Email username   should be your full @rogers.com email address. Password   - enter or copy/paste the   App Password   you generated above for Windows Live Mail. Ensure the   Remember Password   option is checked. Click   Apply. Windows Mail Click   Tools. Click   Accounts. Select the account you are using to check your Rogers email and click   Properties. Click the   Servers   tab. In the   Incoming Mail Server   section: Email username   should be your full @rogers.com email address. Password   - enter or copy/paste the   App Password   you generated above for Windows Mail. Ensure the   Remember Password   option is checked. Click   Apply. Click   Close. Outlook Express 6 Click   Tools. Click   Accounts… Click on the account on the list of internet accounts and click   Properties. Click   Servers. In the   Servers   window check the following: Account name   - confirm that this is your full @rogers.com email address. Password   - enter or copy/paste the   App Password   you generated above for Outlook Express. Ensure the   Remember Password   option is checked. Click   Apply. Click   Close. Mail on macOS Click the   Mail   menu. Click   Preferences   then the   Accounts   tab. Click on the account for your Rogers email. (If you only see   Yahoo! IMAP   instead of an email address you should be good to go already!) User Name   should be your full @rogers.com email address. Password   - enter or copy/paste the   App Password   you generated above for macOS Mail. Click on the   Outgoing Mail Server   and click on   Edit SMTP Server List. Click on the   Advanced   tab. Paste the same   App Password   as above into the   Password   field.
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  Recently signed up for Rogers Internet Service? Looking to set up a Rogers Yahoo! Email address? Well you are in luck.   Check out this helpful How To video to learn how.     Steps: First, go to   www.rogers.com/begin   and enter your registration key and registration number. Your Registration Key is your Rogers Account Number with an 'S' in front of it, and your Registration Number is the last 4 digits of your home phone number repeated two times. Once you’ve filled those in, click Next and enter the required information to create your email address. Click Next, then Finish. Setting up the email account on your Mac or iPad using Mac Mail? First click on Mail then on Preferences. Click Accounts and select the ( + ) located on the bottom right-hand corner. When you’re in the Add Account screen, enter the name, email address, and password, and then click continue. Now, just click Create and send a test email to make sure everything is working okay.
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