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ignite tv webpage

aharkies
I plan to stick around

all of a sudden it wont load, just sits here forever:

 

Screenshot 2023-10-20 173622.png

 

 

***Edited Labels***

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Re: ignite tv webpage

57
Resident Expert
Resident Expert

Are you saying that it was working before?   Please see the following link regarding tips for navigating Rogers (and other) websites when something goes wrong:

 

https://communityforums.rogers.com/t5/MyRogers-Rogers-Apps/Tips-for-Rogers-Websites-amp-Apps/m-p/491...

 

There is usually an issue with the browser - clear your cookies, cache, try incognito/private mode, try a different browser, turn off VPN, disable adblocker and other extensions, disable pop-up blocker, etc.  I find that a "clean" browser usually works, so I always have a different clean browser on my computer for testing.

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2 REPLIES 2

Re: ignite tv webpage

57
Resident Expert
Resident Expert

Are you saying that it was working before?   Please see the following link regarding tips for navigating Rogers (and other) websites when something goes wrong:

 

https://communityforums.rogers.com/t5/MyRogers-Rogers-Apps/Tips-for-Rogers-Websites-amp-Apps/m-p/491...

 

There is usually an issue with the browser - clear your cookies, cache, try incognito/private mode, try a different browser, turn off VPN, disable adblocker and other extensions, disable pop-up blocker, etc.  I find that a "clean" browser usually works, so I always have a different clean browser on my computer for testing.

Re: ignite tv webpage

aharkies
I plan to stick around

yeah, i actually fixed it, it was ad blocker - but it was working with it before, up until yesterday, so weird. but its working now

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