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XB7 Gen 2 WiFi 6 Issue

Elsaad0
I've Been Around

I can't seem to enable wifi 6 in the app. This issue is persistent on both 2.4ghz and 5ghz. For example, every time I choose the option for "ac, ax", I get "wifi settings changed, this will take a few minutes to apple. But I wait and wait to nothing happening.

Does anyone else experience this? I might just set it in bridged mode and get a secondary high end router 😕

 

*Edited Labels*

2 REPLIES 2

Re: XB7 Gen 2 WiFi 6 Issue

RogersCorey
Moderator
Moderator

Greetings @Elsaad0!

 

Welcome to our Community!

 

This is a peculiar issue that you've brought forth. I'm sorry to hear you're having difficulties enabling WiFi 6.

 

Have you attempted to factory reset the modem since you first noticed this issue? I would recommend that as your next troubleshooting step if you haven't.

 

Regards,

RogersCorey

Re: XB7 Gen 2 WiFi 6 Issue

Don_Ca
I'm a Reliable Contributor
Did this ever get resolved?
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