XB6 Modem Settings/Requests/Firmware Discussion

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I'm Here A Lot
Posts: 5

Re: XB6 Modem Settings/Requests/Firmware Discussion

Hello,

 

Is there a way to force an update to modem firmware? Based on version NorthGraves posted mine is quite dated.

 

System Software Version
eMTA & DOCSIS Software Version: Prod_18.1_d31 & Prod_18.1
Software Image Name: CGM4140COM_3.14p10s5_PROD_sey
Advanced Services: CGM4140COM
Packet Cable: 2.0

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I've Been Here Awhile
Posts: 2

Re: XB6 Modem Settings/Requests/Firmware Discussion

Can we please have the ability to configure static DNS servers?

 

Currently this is not accessible within the Local IP Network settings.

 

Recommendations are to put in bridge mode and configure downstream with additional hardware, but this isn't desired.

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I've Been Here Awhile
Posts: 2

Re: XB6 Modem Settings/Requests/Firmware Discussion

Hey @RogersCorey can you provide an update on this request to allow configuring DNS with the XB6 please?

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Resident Expert
Resident Expert
Posts: 1,010

Re: XB6 Modem Settings/Requests/Firmware Discussion


@KoN1 wrote:

Hello,

 

Is there a way to force an update to modem firmware? Based on version NorthGraves posted mine is quite dated.

 

System Software Version
eMTA & DOCSIS Software Version: Prod_18.1_d31 & Prod_18.1
Software Image Name: CGM4140COM_3.14p10s5_PROD_sey
Advanced Services: CGM4140COM
Packet Cable: 2.0


I have the same firmware that you do, and I'm also quite certain that my XB6 had been running a few 4.0 builds and got rolled back to this version a few days ago.  Hopefully either @RogersGordon  or @CommunityHelps  can provide us with an update.



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I Plan to Stick Around
Posts: 31

Re: XB6 Modem Settings/Requests/Firmware Discussion

Yes, yes, please! I use Cloudfare and it would be easier to set up in my DHCP settings for devices.
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I Plan to Stick Around
Posts: 31

Re: XB6 Modem Settings/Requests/Firmware Discussion

I seem to have new firmware:

System Software Version

eMTA & DOCSIS Software Version:Prod_18.1_d31 & Prod_18.1
Software Image Name:CGM4140COM_4.0p9s1_PROD_sey
Advanced Services:CGM4140COM
Packet Cable:2.0
 
The time is still wrong:
Local time:2020-06-10 07:20:11
 
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I Plan to Stick Around
Posts: 31

Re: XB6 Modem Settings/Requests/Firmware Discussion

Note that no one from Rogers answered you. I am on a 4.0 build. I had to reboot because DHCP was not handing out IP4 addresses.
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Moderator
Posts: 921

Re: XB6 Modem Settings/Requests/Firmware Discussion

Hello, @-G- & @Don_Ca

 

Sorry for the delay in response.

 

We have received confirmation that the 4.0p9s1 FW version is the latest Production FW.

 

All devices should be updated to this version now.

 

RogersTony

 

 

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Posts: 1,010

Re: XB6 Modem Settings/Requests/Firmware Discussion


@RogersTony wrote:

We have received confirmation that the 4.0p9s1 FW version is the latest Production FW.

All devices should be updated to this version now.


Nope, I am still running:

 

eMTA & DOCSIS Software Version: Prod_18.1_d31 & Prod_18.1
Software Image Name: CGM4140COM_3.14p10s5_PROD_sey
Advanced Services: CGM4140COM
Packet Cable: 2.0

 

... and that is after power-cycling the XB6 in an attempt to get it to update.



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I'm Here A Lot
Posts: 5

Re: XB6 Modem Settings/Requests/Firmware Discussion

Same for me

 

eMTA & DOCSIS Software Version: Prod_18.1_d31 & Prod_18.1
Software Image Name: CGM4140COM_3.14p10s5_PROD_sey
Advanced Services: CGM4140COM
Packet Cable: 2.0