XB6 - Connecting ASUS Router

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I Plan to Stick Around
Posts: 46

Re: XB6 - Connecting ASUS Router

So it took a couple of days to get back at working on my situation...

I've read a few posts about entering the network (WiFi) settings for the Xi6 cable box with the remote: hold down the exit button for 5 seconds, then down arrow twice and then type 9493.

Also, pressing the Rogers button instead of exit followed by the down arrow twice and 9493.

Both of these solutions did not work! I get a search option?!?!?

So, I basically can not continue until I can change my wireless connection for the Xi6-T!

Any suggestions?

Do you press the arrows down will holding the Exit button-down?

I'm very tired of this not working! No manuals supplied or anything!

It's crazy to see several different manufacturer names for these components!

Well, that's my rant for the day...thanks!

 

X

 

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Posts: 847

Re: XB6 - Connecting ASUS Router


@Xdj wrote:

I've read a few posts about entering the network (WiFi) settings for the Xi6 cable box with the remote: hold down the exit button for 5 seconds, then down arrow twice and then type 9493.


Not quite.  The correct number sequence is 9-4-3-4  (it spells WIFI)



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I Plan to Stick Around
Posts: 46

Re: XB6 - Connecting ASUS Router

Haha G,
Darn dyslexia!!!
How embarrassing!
Thank you...

X
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I Plan to Stick Around
Posts: 46

Re: XB6 - Connecting ASUS Router

Hey Everyone,

So, I was finally able to do some testing today with trying to configure my new Technicolor XB6 with an Asus RT-AC86U I have that worked great with the previous install, a Hitron cable modem.

Guess what...It still doesn't work!!!

There is no internet connection... the led indicator on the Asus router is red for internet, as well as the internet/wan connection icon on the top right-hand corner of the Asus GUI is not lit.

I've tried every suggestion that you all have given to me without any success.

I honestly wish I could go back to my old Hitron cable modem and call it a night so to speak!!!

I've scoured the net trying to find the answers but to no avail.

I guess I'll leave it as how the tech left it when it was installed last Saturday and DMZ the XB6 to the RT-AC86U. Not ideal, but at least I can use most of the features of the Asus router I prefer over the XB6.

Any other suggestion, they would be very much appreciated. Just one thing before any suggestions, please read the previous posts so that suggestions are not duplicated. Thank you!

Just for a quick recap, the simple act of putting the XB6 into Bridge mode causes a loss of Internet/WAN connection to my Asus RT-AC86U (running 384.15 Asuswrt-Merlin firmware, no addons). As soon as you switch it back to Bridge mode disabled, the connection is restored! That simple...

 

Cheers,

 

X

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Re: XB6 - Connecting ASUS Router

@Xdj  What devices do you currently have plugged into the XB6 LAN ports?  Just your ASUS router, or do you have the Rogers security device plugged into a LAN port as well?

 

I am not 100% sure about this but I think that Rogers will only allow you to have TWO devices connected to the public Internet.  One will be the XB6.  (Even though it is in Bridge Mode, it is still functioning as a gateway for the VoIP telephone service and for whatever other services that Rogers still leaves enabled that require IP connectivity.)  That leaves one remaining device that can get a public address, so don't connect any devices into the XB6 other than your router.

 

Enable Bridge Mode on the XB6.

Release the IP addresses that you obtained through DHCP on your router's WAN Port.  Wait a few minutes, then renew the IPv4 and IPv6 addresses.  (I don't know the ASUS router.  If you cannot release and renew the IP addresses through the admin UI, then either unplug the Ethernet cable & reconnect or reboot the router.)

Hopefully you should now have Internet connectivity.

 

Plug your Rogers security device into your ASUS Router, as you did before with the Hitron modem.

 

Hope this works for you!



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Re: XB6 - Connecting ASUS Router

Hey -G-,

Thanks for your quick response!

The only device plugged into the XB6 is the Asus router with the security device plugged into the Asus router.

Just FYI, when testing, everything was unplugged that wasn't necessary for an internet connection to avoid any issues.

Unfortunately, I pretty much did exactly what you said to do prior to my post. As a former System/Network administrator, as well as working for years as a tech in a computer store, I've had experience in troubleshooting. Since I've been out of the IT industry for a while, I'm a little rusty in diagnosing network issues, plus a little out of touch with some new technologies and devices. Hence, why I'm posting my issues about the ignite hardware.

I'll try again later with your suggestions and see what happens, maybe I missed something.

I'll keep you in the loop! Thanks...

 

Cheers,

 

X

 

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Re: XB6 - Connecting ASUS Router

Definitely a head scratcher.  Worst case scenario, nuke both the modem router, as in run factory resets on both and set them up from scratch.  Its puzzling that the router doesn't pick up a WAN address automatically, assuming of course that its set to allow that. 



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Re: XB6 - Connecting ASUS Router

Yes, a head-scratcher for sure!
Factory resets may be the answer...We'll see after another round testing.
Thanks,

X
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Re: XB6 - Connecting ASUS Router

I'm baffled by this.  FYI, I can switch my XB6 in and out of Bridge Mode and all that I need to do on my router is restart the IPv4 and IPv6 WAN interfaces so they get a new address.  I'll share the internal IPv4 addressing plan that works for me:

 

Internet

    |

XB6 (Normally in Bridge mode.  Internal LAN is 10.0.0.0/24 when in Gateway mode.)

    |

OpenWrt router (Internal LAN is 192.168.10.0/24)

    |

Wi-Fi mesh (Normally in Bridge mode.  Internal LAN is 192.168.1.0/24 when in Gateway mode.)

 

With this configuration I can switch any piece of equipment in and out of Bridge Mode, if required, without too much disruption.

 

 

If I should ever run into any technical issues, I can go into the following fallback configuration for testing in seconds:

 

Internet

    |

XB6 in Gateway mode

   |

Xi6 set-top boxes, connected either by Wi-Fi or by Ethernet through a LAN switch.



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I Plan to Stick Around
Posts: 46

Re: XB6 - Connecting ASUS Router

As I mentioned before, a mystery which is driving me crazy!

It's pretty elementary...flip a switch from Gateway to Bridge and bingo, everything should work! But, as soon as I do it, the WAN/Internet connection stops!

Ok, -G-, thanks for the information. I'll give it a go tomorrow since the family has settled in for the night and are on their devices.

 

Cheers,

 

X