XB6 - Connecting ASUS Router

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Resident Expert
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Posts: 847

Re: XB6 - Connecting ASUS Router

@Xdj The problem was that you had multiple devices plugged into the XB6 while it was in bridge mode and there is a limitation as to how many devices can obtain a public IP address. Unplugging all devices fixed that problem.

When you reconnected the (disconnected) WAN port, it reinitialized successfully.



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I Plan to Stick Around
Posts: 46

Re: XB6 - Connecting ASUS Router

Thanks, G
I thought I had done that earlier but I was just in a frenzy yesterday trying to figure things out I may have forgotten to unplug the Smart Home device!

Cheers,

X
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Re: XB6 - Connecting ASUS Router

@Xdj  One more thing. The XB6 has a configuration option for the second LAN port in Gateway > Hardware > LAN Ethernet: Associate Ethernet Port 2 to HOME SECURITY Network

 

The setting says, "Note: Associating Ethernet Port 2 to HOME SECURITY network will remove the port from your home network."

 

I don't really know what this setting does.  I'm guessing that it either puts that one LAN port into "bridge mode", configures special firewall rules, bridges that port with the secret hidden Home Security Wi-Fi SSIDs, or perhaps a combination of all of these.  Did Rogers ever ask you to "check" that option and connect your Rogers Home Security device to Port 2 on the XB6?



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Re: XB6 - Connecting ASUS Router

I noticed that option as well.

When the rogers techs connected everything with the new ignite system, they actually plugged the Smart Home device to my Asus router. Go figure, the Asus router wasn't even working when they left the house. So, they did know what was going on. When they left my house, my Smart Home system wasn't working because of what they did.

When I had the Hitron modem previously, the Smart home device was working through my Asus router.

Now, with my Asus router working, I connected the Smart Home device to my AC86U and it's working fine.

I may try to plug it into the XB6 and see what happens...

 

Cheers,

 

X

 

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Re: XB6 - Connecting ASUS Router


@Xdj wrote:

I noticed that option as well.

 

When I had the Hitron modem previously, the Smart home device was working through my Asus router.

Now, with my Asus router working, I connected the Smart Home device to my AC86U and it's working fine.

I may try to plug it into the XB6 and see what happens...


Now that your AC86U is working with your XB6 in bridge mode, you should be in a similar configuration to what you had before.  If you are able to access your home security system remotely again, I would just leave things as is.



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Re: XB6 - Connecting ASUS Router

Yes, but the XB6 is still in Gateway Mode.

 

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Re: XB6 - Connecting ASUS Router

Time to kick the XB6 into Bridge mode with just the 86U connected to see what happens.  That configuration should work.  As @-G- has pointed out in many posts, that configuration is not supported by Rogers, so, if you have any issues with the XB6 or Xi6 set top boxes, you will need to kick the modem back into Gateway mode.  Also note, you need IPV6 running for the Xi6 set top boxes.  

 

Also note, even in Bridge mode, the XB6 will transmit wifi SSIDs, so, solution for that, before you kick the modem into Bridge mode, enable DFS wifi channels and park the 5 Ghz network in the DFS range.  It will keep using that channel after switching over to Bridge mode.  You will also need to change the SSIDs so that the Xi6 set top boxes communicate with the 86U instead of flipping over to the modem's wifi. This should work unless of course you happen to be near enough to an airport where the weather radar will result in the modem evacuating the DFS channels.  



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Re: XB6 - Connecting ASUS Router


@Xdj wrote:

Yes, but the XB6 is still in Gateway Mode.


Ah, okay then.  However, I still have absolutely no idea what that setting does or what hardware Port 2 was meant to be used with in that configuration.  I also don't use any of Rogers' Home Security services so I have no idea what the connectivity requirements are for those devices either.

 

Your other option is to enable "Bridge Mode" on the XB6 and you will be in a similar configuration to what you had before.  If you do this, you will also need to connect your set-top boxes to the AC86U.  Also understand that Rogers does not support running Ignite TV in this configuration so if you should ever require tech support, you will need to have a fall-back plan where you put everything back into the original as-installed configuration.

 

But... Rogers sold you Ignite TV.  In my opinion, what they really need to do now is provide you with guidance as to how to get all of the Rogers services working together again, as they were before, with everything in a supportable configuration.



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Re: XB6 - Connecting ASUS Router

I will have to work on your suggestions tomorrow as the family has settled in for the evening and are watching their shows on their devices. I don't want to go through the wrath of my family as the internet goes down because of the rebooting of the cable modem and router.

My wifi was out most of yesterday so I'm home tomorrow alone so I can do some testing.

I'll keep everyone informed of my progress.

 

Cheers,

 

X

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Re: XB6 - Connecting ASUS Router

Not sure it will help but I'm going to do it the other way around. I'm going to put my Nighthawk in bridge more and use it as an AP