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Wrong channels one week after upgrade to Ignite TV.

Jcjc1
I'm here a lot

Hi. I'm having a similar issue.
I live in eastern Ontario but I'm only receiving the channels someone in Toronto would receive. I do not have CTV Ottawa, CBC OTTAWA, and the Weather Network is for the Pickering area near Toronto. We just upgraded to Ignite. We are still waiting for the fix.

 

 

 

***Edited Labels***

2 REPLIES 2

Re: Wrong channels one week after upgrade to Ignite TV.

RogersJermaine
Moderator
Moderator

Hello @Jcjc1,

 

Thank you for your post here on the Rogers Community Forums! That can certainly be frustrating to notice an issue with your guide ever since migrating over. Have you been in contact with our support team yet to have this investigated? 

 

If not, please feel free to send us a private message to @CommunityHelps so we can assist you further. For more information on how our private messaging system works, please check out our blog.

 

Regards,

RogersJermaine

Re: Wrong channels one week after upgrade to Ignite TV.

Jcjc1
I'm here a lot
Anyone have issues such as receiving the wrong channels. I have been waiting for over 2 weeks for the technicians to solve the issue.
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