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Where is the Ignite channel guide online and no more individual channels?

aboyaci
I plan to stick around

The current Rogers website no longer has a Ignite TV channel guide, nor is there a place to see if you can purchase individual channels. There is the bundles and pack listings, but not individual channels.

 

I wanted to know what is happening with BNN Bloomberg? That channel is not showing in the new bundles, and I can not compare the channels that exist side by side in each of the bundles. Could someone please take a look and let me know?

 

Seriously, what is happening to BNN?

 

 

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6 REPLIES 6

Re: Where is the Ignite channel guide online and no more individual channels?

-G-
Resident Expert
Resident Expert

@aboyaci wrote:

The current Rogers website no longer has a Ignite TV channel guide, nor is there a place to see if you can purchase individual channels. There is the bundles and pack listings, but not individual channels.


There was a "Channels" tab on Rogers.com last week but it was full of errors.  I presume Rogers took it down for repairs and we'll see it again once they review it for quality and accuracy.

 

I wanted to know what is happening with BNN Bloomberg? That channel is not showing in the new bundles, and I can not compare the channels that exist side by side in each of the bundles. Could someone please take a look and let me know?

 

Seriously, what is happening to BNN?


It's still there.  At the very least, BNN is still available as part of the $5/month "Canadian News" Theme Pack.

 

Canadian_News.png

 

I would also think that BNN would be included in Total TV.  It's not listed, but we also don't see all of the 158, 160, or whatever number of channels that are supposed to be listed as part of Total TV.

Re: Where is the Ignite channel guide online and no more individual channels?

ReneHache
I plan to stick around

Now the Channel list don't even work in the last few days. I was suppose to add a theme pack last week, when my billing cycle restart, but I couldn't, now I have to wait next month. And it's a theme pack that you can't add directly from the TV box.

Rogers screenshot 2023-11-07.png

Re: Where is the Ignite channel guide online and no more individual channels?

-G-
Resident Expert
Resident Expert

@ReneHache  If you need to add a Theme Pack, you can always send a PM to @CommunityHelps and they will happily make the change for you.  If you add it mid-cycle, I'm pretty sure that you will only pay for the days remaining in your billing cycle.

 

@aboyaci FYI, I requested new channel listings from Rogers and saw that BNN is included in the Total TV package but not Popular TV.  Presumably it can still be added as an individual channel.

Re: Where is the Ignite channel guide online and no more individual channels?

aboyaci
I plan to stick around

I am not seeing Rogers' channel listing ever since this new package revamp. I am wondering if there is no possibility to add individual channels anymore?

Re: Where is the Ignite channel guide online and no more individual channels?

-G-
Resident Expert
Resident Expert

@aboyaci wrote:

I am not seeing Rogers' channel listing ever since this new package revamp. I am wondering if there is no possibility to add individual channels anymore?


Last time I checked, there were inaccuracies in the Channels listings for the new Ignite TV packages on Rogers.com, so it looks like they temporarily removed that tab.  If you want to see what's included in the new packages, you can request a channel listing by sending a Private Message to @CommunityHelps .

 

You can also still add individual channels to your current package on MyRogers -- go the TV section and click "Manage Channels and Theme Packs".

Re: Where is the Ignite channel guide online and no more individual channels?

ReneHache
I plan to stick around

@-G- wrote:

@ReneHache  If you need to add a Theme Pack, you can always send a PM to @CommunityHelps and they will happily make the change for you.  If you add it mid-cycle, I'm pretty sure that you will only pay for the days remaining in your billing cycle.


That's great, the channel list on my account is now available again, so I can add channels again. I wasn't sure about the mid-cycle part, I wanted to make sure first, it's was mainly to make sure that the start and end date match on all part of my bill. 🙂
I do remember that when I upgrade from Digital TV to Ignite TV, my last Digital TV bill was only for 2 weeks, before starting with Ignite TV.

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