Trying to watch a Hockey match when the picture is freezing or experiencing audio drops can really ruin the experience!
We definitely want to investigate this for you to see what is going on. To begin, can you confirm if this issue is happening on multiple TVs or just a specific unit. Has it only happened while watching Hockey games thus far or during other sports matches and on other channels?
This is not a common occurrence so we'd like to get to the bottom of why this is happening. Did you notice any issues while watching the game on RDS? If so, we'll need to run some tests on your equipment to see if there is an issue with the signal levels.
If issues are ongoing, please send a private message to @CommunityHelps so we can take a closer look.
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