Using the Ignite TV Modem/Gateway in Bridge Mode

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-G-
Resident Expert
Resident Expert
Posts: 1,742

Re: Using the Ignite TV Modem/Gateway in Bridge Mode


@__J__ wrote:

Thank you for this detailed guide. My set however requires LAN devices connected to the XB6 in contrary to step 2 in your guide.

"Connect your router’s WAN (Internet) port to LAN port #1 on the Rogers modem (labelled ETH 1 on the XB6) using an Ethernet patch cable.  DO NOT connect any devices other than your router to the Ignite modem/gateway."

My set-up uses Aruba AP22 access points. These do not have LAN connection. Therefore I have a switch connected to the second LAN port. That switch is for a couple Hubs and printer.


Keep in mind that when Bridge Mode is enabled, anything connected to the XB6's LAN ports will be directly exposed to the Internet.  Furthermore, Rogers will only allow up to 2(?) devices direct access to the public Internet.

 

This thread supports users who wish to run Ignite TV through their own Internet router/firewall.  I don't think that you want to do this.  Rather, you are probably looking for Rogers Ignite TV - Alternate wifi/connection possibilities , which supports users who only want to disable Wi-Fi on the Ignite XB6 gateway and use their own Access Points.

 

I have the two WIFI networks (XB6 & AP22) running in parallel  and have migrated all the traffic onto the AP22 except for the two set top boxes. I have tried simply disabling the XB6 WIFI without any success. 

Is there a solution available to support this AP22 WIFI and XB6 LAN traffic?


If the Ignite WiFi Hub is active, Rogers will override many of the things that you configure through the XB6's web-based management UI.  Looks like when you try disabling WiFi, the WiFi Hub back-end re-enables it again.  If this is the case, you will need to call Rogers for assistance.



Demonic_sin
I've Been Here Awhile
Posts: 3

Re: Using the Ignite TV Modem/Gateway in Bridge Mode

Hello all,

 

I recently upgraded my ignite tv/internet to Gigabit.  Everything has been working fine up until about 2 months ago.  I decided to upgrade my router from an Netgear R7000 (6 years old)  to a single Asus RT-AX92U.  I've had everything setup and working for about 2 weeks now.  As of this week, my internet keeps dropping and producing a a red WAN light on my router.  I've tried factory resets, power cycling.... I have yet to find a permanent solution.  From what I've read in this forum, it looks like the XB6 is known for this.

 

Anyone have any suggestions?

Sunshine881
I'm Here A Lot
Posts: 6

Re: Using the Ignite TV Modem/Gateway in Bridge Mode

@-G- 

 

Sorry, How do you do step1, configure your modem if it is not connected to the gateway which is stated for step 2. Please explain.

Sunshine881
I'm Here A Lot
Posts: 6

Re: Using the Ignite TV Modem/Gateway in Bridge Mode

Please share routers that anyone is using that have worked well with the ignite XB6 gateway(modem/router) in bridge mode.

 

Thank you.

-G-
Resident Expert
Resident Expert
Posts: 1,742

Re: Using the Ignite TV Modem/Gateway in Bridge Mode


@Sunshine881 wrote:

Sorry, How do you do step1, configure your modem if it is not connected to the gateway which is stated for step 2. Please explain.


Have you already performed the initial configuration of your Ignite XB6 modem/gateway and are you using it now to access the Internet?

 

If so, the next thing that you should do is connect your computer to your new router, ensure that is is configured according to the posted guidelines, then connect the WAN port of your router to the ETH1 port on the XB6 using an Ethernet cable.  You should now have basic Internet connectivity on your computer going through your own router.  At this point, you should now be able go to http://10.0.0.1 , log into the XB6 and enable Bridge Mode.

 

After enabling Bridge Mode on the XB6, some routers may require a reboot to regain Internet connectivity.  If your router is unable to obtain an IP address while the XB6 is in bridge mode, unplug ALL devices from the XB6's Ethernet ports, leave everything disconnected for at least 15 minutes, then connect your router (and ONLY your router) to the XB6.

 

 

Back to your initial question,

"Sorry, How do you do step1, configure your modem if it is not connected to the gateway which is stated for step 2. Please explain."

 

I assumed (and stated so) that people would have an Ethernet-connected computer, and could connect their Ethernet cable to whatever device that they were configuring; initially to the XB6 to perform the basic setup, then their router to perform its basic setup. 

 

The guide was also written at a time when the XB6 could only be configured using a web browser and a Rogers tech performed the initial installation.  Things have changed a bit since then.  It was also targeted at users who had moderately-advanced networking skills, in part because I only provided general configuration guidelines, and because Rogers will not be able to provide any support to users who try to run Ignite TV through their own router or their own Wi-Fi gear.  You need to be skilled enough to be able to support yourself.  If you are uncomfortable with technology or do not have much technical experience with networking and Wi-Fi, I would STRONGLY advise that you simply use the equipment that Rogers provides.  If you should ever require technical assistance, help is only a phone call away... and it is available 24 hours/day, every day.



Sunshine881
I'm Here A Lot
Posts: 6

Re: Using the Ignite TV Modem/Gateway in Bridge Mode

Thank you for your kind response. I am clearly not computer savvy. The reason I would like to use a 3rd party router is to access the internet browsing history thru a detailed logging function that cannot be accidently cleared.  We have a member in our family with high anxiety and needs the reassurance of where they have travelled on the internet. Besides bridge mode(which I understand you are not recommending) and software(which our member feels is not adequate) is there another solution to use rogers supported gateway in terms of configuration/equipment to be able to use the advanced settings of a router to use a logging function such as seeing web browsing history. This is very much a mental health issue and I am grateful for any help you can offer.

57
Resident Expert
Resident Expert
Posts: 3,948

Re: Using the Ignite TV Modem/Gateway in Bridge Mode

Most browsers have a History tab.  I'm guessing this is not adequate for your needs?



-G-
Resident Expert
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Posts: 1,742

Re: Using the Ignite TV Modem/Gateway in Bridge Mode


@Sunshine881 wrote:

Thank you for your kind response.

 

Is there another solution to use rogers supported gateway in terms of configuration/equipment to be able to use the advanced settings of a router to use a logging function such as seeing web browsing history. This is very much a mental health issue and I am grateful for any help you can offer.


Is this family member simply seeking re-assurance of their browsing history or is there actually a need to block access to certain content and to protect against them from actively trying to subvert parental controls, content blocking and history logging?  Also, will you need to perform this logging on all household devices or just the few that this family member uses?

 

I have never researched the solution that you are looking for.  I don't think that the Rogers-provided equipment will be of any help to you... but I don't know for sure either since I don't use their parental controls.

 

If this user simply wants to monitor their web browsing history, they might want to try using the Vivaldi web browser.  It actually has a very nice History feature.  You can also configure "Delete Browsing Data" so that it does not clear browsing history...  and can configure Privacy settings to only store browsing history for a certain period of time if you also do wish to store web history indefinitely.  Built-in content blocking can also block access to malicious sites.

 

If this is not enough and you would like to maintain a Rogers-supported configuration, another option that you could do is to connect your router (with its logging features) to the XB6, leave "bridge mode" disabled on the XB6, then connect any devices that you wish to log to your own router; connect other devices directly to the Rogers Wi-Fi.

 

The problem with parental controls and connection logging is that you can often get around them by installing a VPN, so you also need to maintain administrative control of any device that you need to protect.  The logging on most routers is also connection based, not the URLs that are visited, so your logs can get bogged down with connections to 3rd-party advertising and analytics services.  They can also only store a limited about of history internally, so you would also need to store logs either on a server or on an external disk.



Sunshine881
I'm Here A Lot
Posts: 6

Re: Using the Ignite TV Modem/Gateway in Bridge Mode

I really appreciate your help.

 

Ideally, I would prefer to use rogers supported configuration.  In relation to your second last paragraph,  I am unclear. Please explain specifically how the connections would be made. Does our 3rd party router connect directly with an ethernet cable to the XB6  and then connect 3rd party router to their computer with an ethernet cable or Wi-Fi for them to see their web history only thru their logging feature of their 3rd party router?

 

If I am understanding this correctly this would be using 2 routers(the XB6 and the 3rd party). This would not put them in conflict?

 

In relation to the 3rd last paragraph , How do you go about adjusting settings in the Vivaldi browser such as turning off "delete browsing data" and so on as you mentioned.

 

I am sorry if this is too dumbed down but please explain it to me as if I were in grade 6.

 

Thank you so much. This is very important to our family.

-G-
Resident Expert
Resident Expert
Posts: 1,742

Re: Using the Ignite TV Modem/Gateway in Bridge Mode


@Sunshine881 wrote:

I really appreciate your help.

 

Ideally, I would prefer to use rogers supported configuration.  In relation to your second last paragraph,  I am unclear. Please explain specifically how the connections would be made. Does our 3rd party router connect directly with an ethernet cable to the XB6  and then connect 3rd party router to their computer with an ethernet cable or Wi-Fi for them to see their web history only thru their logging feature of their 3rd party router?


You would connect the router's WAN port to the ETH1 port on the XB6 modem/gateway.

 

I don't know anything about the logging capabilities of the router that you purchased.  Presumably you would have to log into the router to view the connection log.

 

If I am understanding this correctly this would be using 2 routers(the XB6 and the 3rd party). This would not put them in conflict?


Not necessarily.  It should suffice to assign different Wi-Fi network names on the router and on the XB6.  If you would like your traffic to be logged, connect the device to your router's Wi-Fi, otherwise connect to the Rogers WiFi network that you set up on the XB6.

 

However, some applications may not function properly if they connect to the Internet through multiple cascaded router/firewalls, which is what would happen if you do not enable "bridge mode" on the XB6.  You can also avoid this by configuring your router as a WiFi Access Point... but I don't know whether or not the connection logging would work in this configuration.  (Sorry, this is technical stuff.  I can't really make this any simpler.  You may just have to experiment to determine what does work and what does not.)

 

In relation to the 3rd last paragraph , How do you go about adjusting settings in the Vivaldi browser such as turning off "delete browsing data" and so on as you mentioned.


To delete stored data, you invoke "Tools / Delete Browsing Data", and a menu will drop down asking you what data you would like to clear and for what time period.  To prevent the sites that you visited from getting cleared, simply do not check the selection box next to "Browsing History".  The browser will remember the selections that you made previously.