11-07-2019 09:49 AM - last edited on 11-07-2019 10:10 AM by RogersTony
(1) my old Rogers modem had 2.4 and 5G, but I don’t seem to be offered a 5G connection now that I’ve switched to Ignite. Is there a way for me to set this up that I’m not seeing?
(2) wifi pods have been flashing all morning. So far as I know, they don’t typically do that. Do I need to reset them through the ignite app?
*** Edited Labels ***
11-07-2019 01:10 PM
2) I would reset the pods by unplugging them. Then pluging back in.
1) You do have 5g available. The way these are set up, is that both of them are set to the same SSID.
The device will normally connect to the highest capable, so should connect to the 5g if it can.
I believe the modems now have band steering on, so that should also help with it making sure its connecting the device to the best possible where possible.
11-08-2019 09:14 AM