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The Africa Channel not on the Flex Page

ReneHache
I Plan to Stick Around

Hi,

I notice that The Africa Channel (channel 886) is not on the Flex page, even if it's marked has a Flex channel on the channel list for the Premier package. If I remember correctly it was on the Flex page a long time ago, but not anymore.

Also an other issue is that with Google Chrome (version 107.0.5304.121),  the TV page from account keep refreshing on it own when you trying to access it. I had to install Firefox just to access that page.

 

 

***Edited Labels***

3 REPLIES 3

Re: The Africa Channel not on the Flex Page

57
Resident Expert
Resident Expert

I just checked and when I clicked on the channels tab and searched for Africa, it came up as a Flex channel for all bundles except for the starter bundle. It may not be included in the original package, but it certainly appears as though you can swap out one of your Flex channels for it.  

 

I just used Crome on my Mac Mini without issue. If you have issues, here's a list of tips:

 

https://communityforums.rogers.com/t5/Internet/Unable-to-load-certain-website-s-and-or-videos/m-p/46...

 

 

Africa FlexAfrica Flex



Re: The Africa Channel not on the Flex Page

ReneHache
I Plan to Stick Around

This is my Flex page, it doesn't show up on it, but it does on the channel page like you posted.

 

https://imgur.com/a/PSdVJso  (I had to post has a link, the image was too big to upload directly).

Re: The Africa Channel not on the Flex Page

57
Resident Expert
Resident Expert

Strange.  You may wish to PM the mods on this forum by clicking @CommunityHelps when logged in and then clicking "send a message" at the top right of the screen.  If you're using a tablet or phone, you may need to switch to the desktop version of the browser.  You may need to look that up on the web for your particular device.

 

There are also other contact us methods:

 

https://www.rogers.com/contact

 

PS.  I'm on Premier and Africa was available for me back in March when I switched to Ignite. I even selected it for a while. I believe I swapped it out to get REVTV recently.



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