TV turns on by self in middle of the night

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I Plan to Stick Around
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TV turns on by self in middle of the night

Have upgraded my Rogers Ignite in January and have had this problem  since day 1. My 55 inch Vizio TV in the family room where the modem/router (gateway) is located turns itself on sometime  between 10 PM and 3 AM .  The other 2 TV's work the way they should.  Tech support has been involved and have replaced the black box and remote without success.   This does not happen every night.  I use a Vizio sound bar and have an NVIDIA Shield gaming/TV box.  They Have never turned on with the TV unless I turn them on.  Would appreciate any help you can provide.....Thanks

 

 

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Fred
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Posts: 25

Re: TV turns on by self in middle of the night

Same as week ago with everything except the sound bar plugged in.  No other setting changed, and working as expected.  It seems that all of a sudden everything started working the way it should as if a secret switch was turned on.  Would love to know what is/was?   Another week of isolation for the sound bar and I'll get back to you.

 

Thanks again to ALL who helped

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Fred

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Re: TV turns on by self in middle of the night

Hmm.. I wonder if its something with HDMI CEC

Not 100% sure, if these boxes reboot in the middle of the night like the older cable boxes did.
During the reboot, when its coming back on, if the TV is picking up a HDMI CEC signal that the device powered on, would power on the TV.



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Re: TV turns on by self in middle of the night


@Gdkitty wrote:

Not 100% sure, if these boxes reboot in the middle of the night like the older cable boxes did.


The Ignite set-top boxes do check for firmware updates in the middle of the night (by default between 2 AM and 4 AM) and do restart after applying the update.

 

I have fallen asleep with the TV on and woken up to an update dialog on the screen prompting me to either apply the update now, change the update schedule, or skip.  If you don't click on any of those options within 5 minutes, the box will update on its own and reboot.



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Re: TV turns on by self in middle of the night

Tech support actually had me turn that CEC signal off.  He was actually the first to get me looking at setup for the TV

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Fred
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Re: TV turns on by self in middle of the night

@dusty_miller0  FYI, I also found this on VIZIO's support site: TV Powers On By Itself

 

Looks like this is a very common problem for their customers.



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Re: TV turns on by self in middle of the night

It’s a Vizio issue since the most recent firmware update, I have the P65F1 which also has been turning itself on usually overnight. I’ve resorted to unplugging the power bar when I’m finished using the television for the night. 

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Re: TV turns on by self in middle of the night

Thought we had it, but it comes on now every night (at different times)  I've had it come on in the morning while I'm sitting reading.  TV also now seems to stop and go and when changing channels takes about 5 seconds to start program.  More buffering etc.  Getting to the point where it'll be leaving.  NOT HAPPY at all

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Fred
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Re: TV turns on by self in middle of the night

Hey @dusty_miller0,

 

So sorry to hear that the issue still persists! I understand that you've already tried disabling the CEC function on the Vizio TV with no luck. Have you had an opportunity to try any of the other troubleshooting steps, as per @-G-'s post above

 

As it appears it may be an issue with the TV itself, I would also recommend reaching out to Vizio for direct support to see if they have any other suggestions that they can offer.

 

Thank you,

RogersLaura

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Re: TV turns on by self in middle of the night

Thanks for the reply Laura.  The TV is "possessed", and I'm p ssed.  I'm not sure I understand what @-G's post is asking me to do other than the CEC turned off.  As a matter of fact just as I started replying to this the TV turned on by it self. (5:58 am).  I'm in a different room.  The last time it came on was Monday between 1 and 5 am.

 

I've also noticed that changing channels takes it's time before it picks up the go to channel.  (occasional).

 

We have 3 TV's (different makes, and levels in the house and 2 new remotes and 1 older remote (silver colored in middle)  The Vizzio has a new one?   Vizzio is oir Main tv and is the only one with the problem.

 

What should I do next ?   I'm thinking replcing all the rogers control "stuff" ???  Your thoughts please

 

Frustrated ......

Fred

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Fred
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Re: TV turns on by self in middle of the night

I have not seen it suggested but need need to try and isolate the problem. Yes, it is a crazy situation, but you can take some steps to find the source.

1. After you have turned off the TV at night, disconnect the hdmi cable from the Rogers box, and see if the TV turns on by itself. You may need to do this for more than one night as you say it does not happen every night. If it does turn on then you will know it is not the Rogers box causing it.

2. Do the same thing with the sound bar and any other hdmi connected devices (one device at a time).

3. Put all remote control devices in a drawer.

You can then focus on a solution when you have found out what is causing it. Good luck.