I just upgraded to Ignite today and I love that the guide now has the option to hide channels I don't have. I didn't have that feature before.
What I'm wondering though is there a way to make the remote skip the channels I don't have when browsing with the channel buttons? Sometimes we just flick through the channels rather than use the guide and having to go through all the channels we aren't subscribed to is a pain.
I looked through the settings and didn't see anything promising, should I just get used to using the guide for browsing instead?
ETA: Ah, it seems others have had this question as well and skipping unsubscribed channels using the channel buttons is not an option if I'm understanding correctly. If anyone knows otherwise please let me know.
@ironandivy I rarely, if ever, use the channel up/down buttons when trying to find something good to watch on TV. For one thing, I just don't watch TV that way. It's also too annoying to have to wait for the stream to start every time I change channels. I find it works better for me to set my Default Guide View to "Free To Me" and then use the Mini Guide to scroll through the channel list. At least that way, I can be watching something while trying to find something better to watch.
Honestly that's the way I roll as well but my parents never got in the habit of using the guide at all, even though it's been a thing in television services for years and years now. And today both of them asked me separately if skipping unsubscribed channels using the channel buttons was a thing so I had to come check. I'll pass on the mini guide tip! We hadn't found that yet!
Sorry, I wish that I had a better answer for you. I don't think that the way that things currently work is ideal. Channel Up/Down really should skip unsubscribed channels, or should at least only run through the channels that are in your current Guide View. Hopefully, your parents will at least find the Mini Guide helpful. Unfortunately, I do not know of any other workarounds.
Once they get more familiar with Ignite TV, they may also find Voice Commands helpful. (To get started, press the Mic button and say, "What's on?")
The Favorite button is the option I miss the most from the old legacy digital cable, I use to set all subscribed channels on the Favorite button, so I can channel surf and skip unsubscribed channels. I wish it was an option on Ignite.
Also I remember that on the old Anyplace TV, there was arrows on the left and right to go to the next or previous channel without returning to the guide all the time, I also with Ignite TV web portal (and phone/tablet app) had an option like that.