I actually got it to work a few minutes ago. I went with a Flipper Remote from Amazon. But they do have a website.
I was able to pair the TV right away. The STB was a bit of a challenge. The Rogers Ignite TV STB is actually an Arris xi6 box. It works fine with IR. I had a brain cramp because the box was partially shielded. I removed the picture frame that was partially obstructing the angle and got it to work.
I also was able to program only her favourite channels. The IR code I used is 3084 for the Flipper Remote in dual mode. I was able to make it work the TV on off, volume and STB favourite list.