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Senior's Remote for Ignite TV

RS-111
I Plan to Stick Around

The new Ignite TV is slick.  However, for seniors it is very difficult to navigate.  My mom needs a remote that I can program on/off, channel up/down and volume up/down.  Ideally I can include only the subscribed channels (favourites).  I have seen some basic remotes with large buttons on Amazon.   I am just not sure if Ignite TV remotes functions can be simulated.

Has anyone tried to mimic the Ignite TV remote?   I think it can be done with the Harmony but I want to do with with a simple remote.

 

 

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Re: Senior's Remote for Ignite TV

RS-111
I Plan to Stick Around

I actually got it to work a few minutes ago.  I went with a Flipper Remote from Amazon. But they do have a website.  

 

I was able to pair the TV right away. The STB was a bit of a challenge.  The Rogers Ignite TV STB is actually an Arris xi6 box.  It works fine with IR.  I had a brain cramp because the box was partially shielded.  I removed the picture frame that was partially obstructing the angle and got it to work.

 

I also was able to program only her favourite channels.   The IR code I used is 3084 for the Flipper Remote in dual mode.  I was able to make it work the TV on off, volume and STB favourite list.

 

😀

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Re: Senior's Remote for Ignite TV

57
Resident Expert
Resident Expert

Here's a previous recent thread on the topic. Of course you need to ensure that the remote has the codes for the Ignite devices.

 

https://communityforums.rogers.com/t5/TV/Looking-for-a-simple-replacement-universal-remote/m-p/43431...



Re: Senior's Remote for Ignite TV

RS-111
I Plan to Stick Around

That link is for the digital cable remote, right?

Re: Senior's Remote for Ignite TV

57
Resident Expert
Resident Expert

@RS-111 wrote:

That link is for the digital cable remote, right?


The link was for discussions regarding the digital cable remote, however, what's important is if the remote that you "like" has the IR codes for the device(s) you wish to control - in this case I assume the Rogers Ignite box and the TV.

 

There were several suggestions in that thread and you'd need to check with the manufacturer(s) to see if the particular remote is compatible with what you want to do.  The manufacturers typically add "IR codes" over time to handle newer devices.

 

Of course, the remotes that were discussed are IR, while the Ignite box(es) can accept both IR and RF.  The Smaller DTA remote would likely not be compatible with Ignite, but I'm not sure about the compatibility of all the "senior" remotes available online.



Re: Senior's Remote for Ignite TV

RS-111
I Plan to Stick Around

https://www.amazon.com/Universal-Big-Button-Remote-Television/dp/B01LY0FCQO

This is an example of one of the remotes that I could use.   I have not been able to determine if it could be trained.  

Re: Senior's Remote for Ignite TV

57
Resident Expert
Resident Expert

Based on the reviews and Q/As on the Amazon website by several users, this is a "learning" remote that can be taught any IR codes using the remotes for the TV and cable box to "teach" them.  No guarantees, but it looks like it'll work when properly taught.  I have seen this remote in previous discussions in this forum, however, I don't recall seeing any feedback regarding it here.

 

I don't know if the on/off button will turn both the TV and the box off/on at the same time (called "master power").  If it doesn't, you might have issues with the Rogers Ignite box. My understanding is that it will go into standby after a few hours and I'm not sure if it'll "wake up" with the TV (via HDMI CEC) or not, if "master power" is not an option with this remote.  With the old digital cable boxes you could leave the Rogers box "on", but even then, if there is a power failure, the box would be "off" when you went to watch TV and the box would have needed to be turned on.  Good Luck.



Re: Senior's Remote for Ignite TV

RS-111
I Plan to Stick Around

Is the Rogers Ignite TV remote RF or IR?  

 

I believe the STB is an Arris Xi6?   

 

 

Re: Senior's Remote for Ignite TV

57
Resident Expert
Resident Expert

The box can receive either IR or RF. The remote sends IR for devices that need IR like the TV or audio device. I'm not sure if it always sends RF for the box or if it can send IR as an option in the setup.  If you had two boxes in nearby rooms, you'd want to have IR for the box so that one wouldn't interfere with the other, so I assume it can be set to IR.

 

Looks like it needs to be "paired" to do RF.  See:

 

https://www.urcsupport.com/urc_product/rogers-xr11-2/



Re: Senior's Remote for Ignite TV

RS-111
I Plan to Stick Around

When I put my hand over the remote it still seems to respond so I am pretty sure that the Rogers Ignite TV remote is RF.   Therefore, I cannot train the other remote.  The Arris Xi6 STB apparently is the same Comcast X1 uses?   Anyway,  I will have to experiment with codes for Comcast to see if I can get the "Seniors" remote to work.  It may be that the STB is not configured for IR?

 

 

Re: Senior's Remote for Ignite TV

57
Resident Expert
Resident Expert

@RS-111 wrote:

It may be that the STB is not configured for IR?


The box can definitely receive IR, as many people use the IR Harmony remotes to control it.  Do you already have the senior remote and have you tried teaching it, or is this still in the research stage?



Re: Senior's Remote for Ignite TV

RS-111
I Plan to Stick Around

I actually got it to work a few minutes ago.  I went with a Flipper Remote from Amazon. But they do have a website.  

 

I was able to pair the TV right away. The STB was a bit of a challenge.  The Rogers Ignite TV STB is actually an Arris xi6 box.  It works fine with IR.  I had a brain cramp because the box was partially shielded.  I removed the picture frame that was partially obstructing the angle and got it to work.

 

I also was able to program only her favourite channels.   The IR code I used is 3084 for the Flipper Remote in dual mode.  I was able to make it work the TV on off, volume and STB favourite list.

 

😀

View solution in original post

Re: Senior's Remote for Ignite TV

brad102
I Plan to Stick Around

I really dislike how the light on the new remote turns off so quickly.  is there an option to keep it on for longer.  The reasons why I like the light on longer is because the buttons are very small.  

I really wish the buttons were a little bigger like the power button, Guide, Page up and down, and exit.  I feel like rogers doesn't test out with older citizens for their designs.  I also feel like the arrows are harder to press and see in the dark. 

I feel like rogers could do better with apps. having 2 apps prime video and netflix is not enough for a young person.  Comparing to the Nvidia shield rogers seems way out of touch with the new digital age.  Luckily for rogers they're still people who watch sports,  and boomers who watch t.v 




Re: Senior's Remote for Ignite TV

jo51
I've Been Around
Which universal remote should I purchase so that I can pair with my Rogers Ignite TV.  The remote is too small and hard to use for my elderly mother and I need to find a more useful, large button remote.  And where can I find clear instructions on how to setup this universal remote.  I read through many threads and I believe I have to somehow get the remote into IR mode etc. but the instructions were scattered amongst too many replies.  I don't want to use 2 remotes for one TV.  Thank you!

Re: Senior's Remote for Ignite TV

57
Resident Expert
Resident Expert

@jo51 Here is the thread on the new IgniteTV remote control with larger buttons.  Please check it out as it should have all your answers.

 

https://communityforums.rogers.com/t5/Ignite-TV/Ignite-quot-Big-Button-quot-Royal-Remote/m-p/469159#...



Re: Senior's Remote for Ignite TV

Lukas3
I've Been Here Awhile

Hello,  Your post was extremely helpful, especially the IR code for the Ignite STB.  I'm hoping you or someone can assist with setting up favourites on the Flipper remote.  I was able to program 10 or so channels for my mom but when I used the channel toggle button, the saved next fav channel appeared in the black box (number) but it did NOT actually change the channel.  Much like the actual regular Rogers remote, the number appeared in a black box on the screen for quite a while (like 15 seconds or so) and then disappeared without changing the channel.  I called Rogers and they said when using their remote and entering channels you have to also enter OK to make the channel work (so annoying).  

 

How did you manage to get to scroll through your favourites channel using the Flipper remote?

Re: Senior's Remote for Ignite TV

Lukas3
I've Been Here Awhile

This was very helpful.  Especially the IR code.  Thank you so much for posting.  Just one more question.  Hoping you or someone else can assist.  I was able to program 10 or so channels, but when I used the Flipper channel toggle, the channel number appeared in a black window on the TV screen, but the channel didn't actually change.  It just disappeared after 15 or so seconds (felt like an eternity).  I called Rogers.  Even with their remote, if you input a channel you have to press Enter/OK for the channel to actually change with Ignite.  How did you get your channels to actually change using your Flipper?

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