A couple of things that I've noticed recently:
It seems there are more bugs appearing as time goes on.
If you go to view bundles at the bottom of the Ignite promo page, you can build up a TV/Internet/Home phone bundle that is comparable to what you have now. I couldn't get past the choice of Home phone option, but I called in to get those last features. The comparison for me was about 10.00 then the "regular price" of my current Navigatr/Hitron/Home phone promotion, but way above the promotion level. It is comparable to a similiar promotion package of the "other guys" on similiar feature set, so at the moment, the regular price of my current services taxes included after promotions end is still lower. No justifiable reason for me to switch, will see when end of term comes for promotion what they offer. We will probably be cutting cord and going wholesale Internet and VOIP home phone or no home phone, as we are at our maximum price point for these services given we are on fixed incomes.
You can call in an have them compare your current services to the new ones and then decide. There are pros and cons between the new model - no battery backup for phone, you can't go back to home phone if you change, you can port your number to the new service, but not back again and installation costs to consider.
Hope that helps you to decide what you think of the model and the costing structure and service options.
@timlocke Other than the discussions of bridging to a router and how the TV side of things work, you are right, there is little discussion on the modem and WIFI on the Internet side of things and comparisons to Hitron, nor is there much discussion of the Home Security system, or home phone under the new model.
It would be good to see these other features discussed in more depth, but I am not sure how many people are taking on the new model who would be the type to come to the forums for discussion.
I presume that all the Ignite TV IP addresses are IPV6. It would seem pretty silly if they were V4! Should be obvious but a Rogers technical description of Ignite should explicitly say so.
I can imagine how frustrating it must be trying to enjoy your favourite programs on TV when the picture quality is breaking up or constantly buffering on you.
I have been using Ignite TV for several months and these issues haven't happened to me so I definitely want to get to the bottom of this for you to see what is going on. We'd like to run some tests on your equipment to ensure the signal levels are within specification for the service to function properly.
If you prefer to call in to speak to a live agent you also have the option to contact our Ignite Center of Excellence team by calling 1-833-344-6483.
We look forward to your response!
Request: Twitch App for all those eSports watchers such as myself. I hope it be easy to do since PS4 has that app.
I had my install this week and so far its has been very good. When they did the install they tried their router first and the signal strength was very week at point in my house so I had them put their router in bridge mode and use my Asus router which gets 400+ Mbps via Wifi at the furthest parts of the house. Rogers router was less than 50. So bridge mode was best solution for me. I have a question about recording programs on the old PVR set up you could pick if you only wanted to record a show everyday at a specific time. Like CTV New at 6pm every day same time slot, now if I choose CTV News and pick new episodes it records the 3 times. Anyone know if there is a setting to just record the timeslot you want without having to do each day separate, the Nextbox used to have a manual entry option where you could just pick the time of day you wanted to record also.
Yes CTV News, must be recording London. All new episodes and the CTV news. Because the title is the same for morning evening and night.
They need to add an extra selection "This time slot only". The Netbox had that. This would also help with other shows. I find networks, speciality channels especially, have a habit of marking their shows as new when they are not. So you will get the same show weekly on Thursday at 8pm also "new" on Friday at 1am or on their west coast time slot channel.
I know no solution.
Frustrating. Listen Rogers !
You should be able to set manual recordings. I've not actually tried it but if you check out the link below it has the instructions.