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Rogers Ignite TV - Alternate wifi/connection possibilities

Gdkitty
Resident Expert
Resident Expert

Creating this thread so we can separate any discussion about alternate methods of connectivity 
(if at all possible still, etc)

- Bridge Mode - is it capable of connecting the boxes to your own modem

 

- Wired connection

 

- How to connect these boxes in those methods.

 

*Edited Labels*



321 REPLIES 321

Re: Rogers Ignite TV - Alternate wifi/connection possibilities

-G-
Resident Expert
Resident Expert

A simple, unmanaged LAN switch should work fine with the XB6.  If it not working, the problem should only require basic troubleshooting.  Do you see a link light on the uplink connection?  Is the cable good?  Did you try using another cable?  Where did you get the cable from?  Is it a proper Cat-5e or Cat-6 4-pair (8-wire) cable?

Is the computer, that is connected to the switch, getting an IP address from the XB6 gateway?  If the switch has good connectivity to the XB6, try unpluging the computer's Ethernet cable from the switch, then plug it in again.



Re: Rogers Ignite TV - Alternate wifi/connection possibilities

I have not checked since switching the modem. When the problem initially happened, I changed the Cat6 cables, used a variety of different ones, powered the modem down, and restarted it,. I don't remember if I was getting a unique IP address, I will have to check. I do remember the visible connections under network and internet setting showed up as an unknown network. I will try again with the replacement modem I received and reply back in regards to the uplink connection and ip addresses.

Re: Rogers Ignite TV - Alternate wifi/connection possibilities

Dataovercable
I've Been Here Awhile

After the last update (two to three weeks ago) the short cut: "Exit Exit down down 9434" does not work to bring up the change WiFi network on the ignite tv boxes. Since the boxes DO NOT REMEMBER that they are on Extenders and default to the lower/weaker signals of the base station you need to reset them EVERY time that they do a cold reset/start up. Now the code does not bring up the WiFI network selection screen.

HELP!!!!!!!!!!!!!

 

JR

Re: Rogers Ignite TV - Alternate wifi/connection possibilities


@Dataovercable wrote:

After the last update (two to three weeks ago) the short cut: "Exit Exit down down 9434" does not work to bring up the change WiFi network on the ignite tv boxes.


The key sequence is: press-and-hold Exit for three seconds, then key in Down Down 9 4 3 4



Re: Rogers Ignite TV - Alternate wifi/connection possibilities

Tone31337
I've Been Here Awhile

> When you disable Wi-Fi on the XB6, it will still have some hidden Wi-Fi networks active. 

 

This is very problematic.

And you're right... because I just confirmed it.

 

For anyone using a WiFi access point in addition to (or instead of) the Rogers-provided, you should know that this Ignite hub *CONTINUES TO BROADCAST STRONG WIFI SIGNALS ON 2.4 AND 5GHZ... EVEN AFTER THE RADIOS ARE "DISABLED"!*

 

Not only that, but the SSIDs are hidden, so this fact will not be immediately obvious unless you run a wifi signal scanner. The APs also change (virtual) MAC addresses often.

 

Because the signals are so strong, they will definitely interfere with your own router's signals if you (like most folks) place your home router near the Rogers box.

 

This, to me, is not a true Bridge Mode operation of the device.

Bridged mode should literally do nothing but bridge two open ends of a "pipe" together. (In this case, the pipe being between Rogers ISP and your home router.) Bridge mode should not introduce any sort of routing logic, and certainly not advertise WAP entry traffic. (Nevermind that you can't actually do much with the hidden SSIDs. That they are being broadcast is, itself, the issue.)

 

Of course, there are mitigation factors. Perhaps you are lucky enough to have all your wifi's out of the range of the Rogers modem. Or, as was suggested, you have an entire 2.4Ghz channel 1/6/11 available to you, such that you can place the Rogers box on Ch.1 and your home on Ch.11, for example. But those scenarios are rare, especially in urban areas. Nor does that address the real issue - Rogers should be providing a box on which we can TRULY disable the wifi radios.

 

So for anyone struggling with low/slow/weak wifi speeds in their home while using their own wifi router(s), I urge you to investigate these hidden (but strong) wifi signals that your Rogers box is leaking... and then call Rogers to demand a replacement.

 

Thanks.

Re: Rogers Ignite TV - Alternate wifi/connection possibilities

Tone31337
I've Been Here Awhile

- Bridge Mode - is it capable of connecting the boxes to your own modem

Yes. That's how I have mine set up. (I think you mean "router" though, not "modem".)

 

- Wired connection

Also yes. My TV boxes are all wired into their respective routers. Though, wireless works too.

 

Re: Rogers Ignite TV - Alternate wifi/connection possibilities

rvsoo7
I Plan to Stick Around

@Tone31337 wrote:

So for anyone struggling with low/slow/weak wifi speeds in their home while using their own wifi router(s), I urge you to investigate these hidden (but strong) wifi signals that your Rogers box is leaking... and then call Rogers to demand a replacement.

But if this is an issue with all XB6 modems, wouldn't a replacement have the same problem?  How do I go back into the XB6 to check its configuration after it's been set to bridge mode?  I want to at least be able to set the channels manually so that it is not conflicting with my Eero.