Rogers Ignite TV - Alternate wifi/connection possibilities

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jj59
I Plan to Stick Around
Posts: 26

Re: Rogers Ignite TV - Alternate wifi/connection possibilities

And the router doesn’t have guest mode so I hope you don’t need that. Service is decent but restrictive as far as features.
JWCalvert
I Plan to Stick Around
Posts: 14

Re: Rogers Ignite TV - Alternate wifi/connection possibilities

Hi G,

Thanks for the very informative and straight forward answer. This covered many of my concerns. Other issues:

1) You mentioned that the Arris actually has a better telephony implementation; what features does it have that make it so.  My current VOIP phone is from Primus and it has a terrific web-based call log. Do any of Rogers VOIPs have that?

2) Will the Rogers private Wifi signal (for TV) carry sufficiently from the XB6 up one floor from the basement in a typical house to the Xi6s or will I have to use CAT6 ethernet for those TVs.  

3) If I connect one Xi6 with CAT6 or Wifi, do I have to use that method for all Xi6s in the house?

4) Somewhere I read that the Xi6s will use whatever signal source ( Wifi or ethernet ) that suits them.  Can I control that?

5) Does the Xi6 have a password & if so, can I log into it and change the password and also the Wifi CHANNEL it is running on?

6) Somewhere I read that the default IP address of the XB6 is 10.0.0.1, is that easily changed if I log into it; also its CHANNEL?  My Hitron uses 198.168.0.1 which plays nicely with all my other devices.

That's it.

Thanks

-G-
Resident Expert
Resident Expert
Posts: 2,366

Re: Rogers Ignite TV - Alternate wifi/connection possibilities


@JWCalvert wrote:

Hi G,

Thanks for the very informative and straight forward answer. This covered many of my concerns. Other issues:

1) You mentioned that the Arris actually has a better telephony implementation; what features does it have that make it so.  My current VOIP phone is from Primus and it has a terrific web-based call log. Do any of Rogers VOIPs have that?


Rogers (and Comcast) considers the Arris and Technicolor XB6 gateways to be functionally equivalent. The Rogers Ignite phone service back-end is the same for both (and you might be disappointed by the simplicity of the service) but the Arris XB6-A and Technicolor XB6-T hardware implementations are different in subtle ways.

 

For example, the XB6-A has a few ways that it can signal a phone to turn on its message waiting indicator lamp; the Arris plays a stuttered dial tone but the Technicolor does not, so, if you have the XB6-T, your phone may or may not display the MWI, or the MWI may light and then get turned off following another call... again because the XB6-T does not keep track of the MWI state properly and cannot use the stuttered dial tone to signal that state to the phone either.

 

2) Will the Rogers private Wifi signal (for TV) carry sufficiently from the XB6 up one floor from the basement in a typical house to the Xi6s or will I have to use CAT6 ethernet for those TVs.  


It should... but it also depends where the XB6 is located.  Things like overhead ducts, etc. may block the signal.  I have a 2nd-floor bedroom that gets a better signal from the XB6 in my basement than my main-floor family room.

 

Rogers can also provide you with Ignite Pods to extend Wi-Fi coverage in your home.

 

3) If I connect one Xi6 with CAT6 or Wifi, do I have to use that method for all Xi6s in the house?

4) Somewhere I read that the Xi6s will use whatever signal source ( Wifi or ethernet ) that suits them.  Can I control that?


You can mix and match.  The Xi6 will always maintain a Wi-Fi connection but when connected by Ethernet, it will only used the wired connection.

 

5) Does the Xi6 have a password & if so, can I log into it and change the password and also the Wifi CHANNEL it is running on?

The Xi6 is just another Wi-Fi client.  There is no "password" to log into the set-top box but if you have multiple Wi-Fi networks in your home, you can configure the Xi6 to connect to a specific SSID.

 

The Wi-Fi channel is configured on Wi-Fi access point.  Some have reported that once you start managing the XB6 through the Wi-Fi hub, you lose access to some settings on the XB6, including the ability to set specific Wi-Fi channels.

 

6) Somewhere I read that the default IP address of the XB6 is 10.0.0.1, is that easily changed if I log into it; also its CHANNEL?  My Hitron uses 198.168.0.1 which plays nicely with all my other devices.


Yes, you can change this although I have not personally tried to do this on my XB6.  However, I can confirm that the Xi6 set-top boxes will work fine with an IPv4 address space other than 10.0.0.0/24.



toolcubed
I'm a Senior Contributor
Posts: 521

Re: Rogers Ignite TV - Alternate wifi/connection possibilities

Hi everyone,

 

I hope I can ask my questions here instead of creating a new thread.

 

1. Can a multi-port hub/switch be connected to one of the two ports on the XB6 to expand its ethernet capabilities?  The reason would be if someone wanted to connect more than two devices via ethernet (since XB6 only has two ports) such as an Ignite TV box, smart TV, PS4, network printer, etc.

 

2. Can a 3rd-party router (e.g. Asus RT-AC68U) be connected to the XB6 and used in bridge mode as a WiFi access point with the XB6 left in gateway mode but with WiFi disabled?  For example - XB6 located in basement near electrical panel where coax cable enters the home; Asus RT-AC68U located on main floor for good whole-home WiFi coverage; Asus connected back to XB6 via ethernet; gateway mode left enabled on XB6 but WiFi disabled; Asus bridged and used only as a WiFi access point and ethernet port switch. The reason for this scenario would be if I wanted to get better WiFi coverage and performance in my home by using a 3rd party router compared to just using the XB6.  But rather than bridging the XB6 and using the 3rd party router for all gateway/routing functionality, the XB6 would still do all the routing and the 3rd party router would be responsible for WiFi.  Would the Ignite TV boxes work properly in this configuration?  Would the ports on the bridged Asus router still function normally as a switch?  Would this technically be "more supported" and run more stable compared to bridging the XB6 and using a 3rd party router for all gateway capabilities?  Lastly, does anyone know how WiFi coverage and performance of the XB6 compares to a router like the Asus RT-AC68U?  If I were to put the XB6 on the main floor of my 1700sqft 2 storey home without any pods or any other access points or range extenders, would it be sufficient?  FYI - I've been using the RT-AC68U on my main floor as my only WiFi access point and its performance has been rock solid for years.  I get full coverage and excellent speed throughout my entire house including backyard, front porch, and even a portion of my driveway.  If I were to get Ignite, wondering if I were to have the same great WiFi experience as I do now if I were to replace the Asus with the XB6 exclusively...

Sandymctyre
I Plan to Stick Around
Posts: 14

Re: Rogers Ignite TV - Alternate wifi/connection possibilities

IMHO, you would not get the same great coverage with the XB6 exclusively. I have a DIR890L with great coverage. I did a site evaluation when I first got Ignite, and the coverage was not the same. I have the XB6 in bridge mode, and use the DIR890L. I have two TV boxes connected to one of my 5Ghz bands, and they function great. The 3rd TV in the basement, I replaced the PLC supplied by Rogers with a MOCA adapter, and it has been fine since. I suppose you could use the AC68U as an access point, but why not just bridge the XB6 and use it as a router?
Sandymctyre
I Plan to Stick Around
Posts: 14

Re: Rogers Ignite TV - Alternate wifi/connection possibilities

And yes, a multi port hub can be connected...I had one running my printer, NAS, Smart Home, and Rogers Home Monitoring system
toolcubed
I'm a Senior Contributor
Posts: 521

Re: Rogers Ignite TV - Alternate wifi/connection possibilities

Thanks.  I'll probably just bridge the XB6 and use my Asus router for everything.

Don_Ca
I'm a Reliable Contributor
Posts: 257

Re: Rogers Ignite TV - Alternate wifi/connection possibilities

Yes, I have a 16 port GB switch connected to my modem. I was using a separate router and did double natting, but now just use the XB6 with pods.

I have my main computer and two printers (laser and a photo printing ink jet) connected via the switch. I used to have a couple of NAS boxes on it, but they have been taken out of service being 10 years old.
vernonco
I'm Here A Lot
Posts: 5

Re: Rogers Ignite TV - Alternate wifi/connection possibilities

Hi, would appreciate some help. 

I have Rogers 1Gb Ignite and a Velop mesh system. I have 3000 sq ft house over three levels. Rogers had originally provided pods to enhance wifi but the signal strength sucks with 4 pods. I have had techs try to improve signal strength to no avail. If I connect to the Rogers Ignite modem with a cable signal strength is great, approx 800Mbs. What I would like to do is run everything off my Mesh network. 

1) What do I need to do to the Rogers Ignite router ?

2) How do I connect Ignite TV boxes to the mesh network ? I have already moved all my other devices (laptops, consoles, etc ) to the Mesh network.

Running both wifi networks is causing poor signals and other issues/conflicts. 

Thanks.

-G-
Resident Expert
Resident Expert
Posts: 2,366

Re: Rogers Ignite TV - Alternate wifi/connection possibilities


@vernonco wrote:

Hi, would appreciate some help. 

I have Rogers 1Gb Ignite and a Velop mesh system. I have 3000 sq ft house over three levels. Rogers had originally provided pods to enhance wifi but the signal strength sucks with 4 pods. I have had techs try to improve signal strength to no avail. If I connect to the Rogers Ignite modem with a cable signal strength is great, approx 800Mbs. What I would like to do is run everything off my Mesh network. 


Welcome to the Community!

 

I successfully ran Ignite TV over a Linksys Velop mesh for several months without issue. 

 

1) What do I need to do to the Rogers Ignite router ?


Not very much.  Basically, all that you need to do is to disable WiFi on the XB6 gateway, unplug your Pods, connect your Velop mesh system to the Ignite gateway, then put your Velop mesh into bridge mode.

 

2) How do I connect Ignite TV boxes to the mesh network ? I have already moved all my other devices (laptops, consoles, etc ) to the Mesh network.


Are you using the same WiFi SSID/passphrase on your Velop mesh and Rogers equipment?  If so, all that you will need to do is reboot your set-top boxes and they should connect to the Velop mesh.

 

If you are using a different SSID/passphrase on your Velop, you can connect your set-top boxes to the Velop WiFi network as follows:

 

Press and hold the Exit button on the Rogers remote for three seconds, then key in the following sequence: "Down Down 9 4 3 4"  (FYI, 9434 spells "WIFI")

Select "Connect using WiFi Protected Setup (WPS)"

 

On your Linksys app, go to Connect a Device With WPS and tap Connect.

 

Running both wifi networks is causing poor signals and other issues/conflicts. 

Thanks.


Here are a few things that you should be aware of:

 

You might find that after rebooting your Velop mesh or after running the Channel Finder, some of your Ignite set-top boxes might report a weak WiFi signal.  This happened because while your Velop mesh was resetting itself, the set-top box connected to the first available node, the Parent node in the mesh, and the signal was strong enough that the set-top box did not try to connect to a closer Velop node after the other nodes came back online.  To fix this, simply power-cycle the set-top box and it should reconnect to an optimal node.

 

The other thing that could be a problem is that you cannot completely disable WiFi on the XB6 gateway.  It will continue to broadcast hidden WiFi networks that are associated with other internal functions.  (These hidden networks are still active even when the XB6 is in bridge mode.)  Even worse, the XB6 will likely take the best WiFi channels in your area for itself and force your Velop to auto-select less optimal channels.  The best that you can do (aside from surrounding your XB6 with a Faraday cage) is to manually assign 2.4 and 5 GHz WiFi channels, save them, then disable WiFi on the XB6.  (On the XB6, assign a 2.4 GHz channel that is neither strong nor weak.  Assign a 5 GHz channel that is in the DFS range (above channel 48 and below channel 149) since your Velop mesh only works on non-DFS channels.)

 

One other problem that you might run into is that once you start using the Ignite WiFi Hub app and install Ignite Pods, you may lose access to some critical WiFi configuration settings on the XB6's web management UI.  If this is the case, the only way to regain full control over your XB6 gateway is to perform a factory reset and reconfigure it from scratch using the web UI.