cancel
Showing results for 
Search instead for 
Did you mean: 

Replace Ignite Remote

ToBanks
I've been here awhile

I've had Ignite for a number of years, and my remote is now worn out, with the main OK button now gone. Can you please send me a new one?

 

 

 

 

***Edited Labels***

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Replace Ignite Remote

-G-
Resident Expert
Resident Expert

Rogers can provide you with a replacement Ignite Voice remote but you will need to contact them directly.  See the following post for more info: https://communityforums.rogers.com/t5/Ignite-TV/New-Voice-Command-Remote/m-p/526004

View solution in original post

4 REPLIES 4

Re: Replace Ignite Remote

-G-
Resident Expert
Resident Expert

Rogers can provide you with a replacement Ignite Voice remote but you will need to contact them directly.  See the following post for more info: https://communityforums.rogers.com/t5/Ignite-TV/New-Voice-Command-Remote/m-p/526004

Re: Replace Ignite Remote

ToBanks
I've been here awhile

thank you. I have sent them a direct message.

Re: Replace Ignite Remote

Rlogan7889
I've been around

One of my ignite remotes central arrow down button will not work. Basically a hole now. How do I get a replacement?

Re: Replace Ignite Remote

57
Resident Expert
Resident Expert

You can contact Rogers and they'll send you a new one. I find the best way is to PM the mods on this forum:

 

When logged into the forum, click on @CommunityHelps  .  On the page that comes up, you'll see a link near the top right of the screen to "send a message".  If you're using a tablet or phone, you may need to switch your browser to the desktop version. How to do that will depend on the device but a web search should find it.  There may be some back and forth required while Rogers get your personal information to look into your account.  Personal information is not allowed in this forum.  

 

When logged into the forum, check the envelope icon at the top right of the screen for messages.  You would usually also receive an e-mail that you have a PM, but it may have ended up in your spam folder...

 

Edit - this was also mentioned in the solution post to this thread.

Topic Stats
  • 4 replies
  • 1002 views
  • 0 Likes
  • 4 in conversation