For a while now, I had set some programs to record. However, although they are shown in the grid and the Scheduled panel, none ended up being saved. While searching online, I found that performing a System Refresh would fix the issue and/or the connection to the Cloud Ignite save area. I did so and managed to get a couple of programs - they did record and appeared in the Recordings panel. Now, two weeks later, these saved recordings are gone. This does not appear to be a “running out of space” issue (since there is nothing there) nor is it a “delete if running out of space” for the same reason
How can I get this functionality back so that it works reliably?
Welcome to the Rogers Community Forums!
Thank you for posting your concern to the community. I know how important it is to have your favourite shows recorded properly so you don't miss any episodes.
We look forward to your response.
If you look at the post above yours you can:
1. Hover over @RogersMoin 's name and an option will come up to send him a message.
2. Click on the @CommunityHelps hyperlink and an option will come up on the right side of the screen to "send this user a private message".
3. Click on the last hyperlink to see instructions on how to PM. Link again below.
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