Questions about PODS

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I Plan to Stick Around
Posts: 11

Re: Questions about PODS

Hi, thanks for the reply.

 

@geoff890  A more complex mesh can take time to fully optimize but with only 3 pods, it should get to a near-optimal state fairly quickly.

So I got the notification today from the Ignite WiFi app that the pods had fully optimized. I tested the speeds again but still only got around 50Mbps. I also made sure to check which pod my device was connected to before testing.

 


Band steering needs to be enabled on the XB6 and both the 2.4 and 5 GHz bands need to be enabled.  The 2.4 and 5 GHz networks need to have the same name.  Given you have tried to "force 5 GHz" with configuration settings, you should double-check that all Wi-Fi settings have been configured correctly and saved, and then power-cycle your XB6 gateway and all of your pods to ensure that they are in a good state.

 

You also need to be very mindful of your pod placement; they can't be too close together but every pod need to have a good connection to its nearest neighbour in the mesh and be close enough to the devices that will be connecting to it.  Ideally, you would want the WiFi RSSI between the pod and its neighbour to be in the -68 to -70 dBm range.  (Since you have iOS devices, you can install and enable the Wi-Fi Scanner in Apple's AirPort Utility and use that to measure and troubleshoot issues related to signal strength.)  When placing pods, be mindful of anything that could be blocking the signal (that includes plaster-on-mesh walls, ceramic tile floors that could have a mesh underlay, duct work behind walls, aquariums, or even people) and ensure that you are still able to establish a good mesh, and that your devices will also be able to get a good connection to the nearest pod. Pods should ideally be placed in the open and not hidden behind furniture.  For additional pod placement tips, you may find this article in Ars Technica helpful.


I have gone in and re-enabled the 2.4GHz network and restarted the XB6 and all the pods. Could you possibly elaborate more on how to check the network using the Airport Utility? When I scan the network I see various networks come up. Some have SSIDs and some say network name unavailable. But none of the MAC addresses seem to match that MAC addresses of the pods.

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Posts: 1,270

Re: Questions about PODS


@geoff890 wrote:

Hi, thanks for the reply.

 

I have gone in and re-enabled the 2.4GHz network and restarted the XB6 and all the pods. Could you possibly elaborate more on how to check the network using the Airport Utility? When I scan the network I see various networks come up. Some have SSIDs and some say network name unavailable. But none of the MAC addresses seem to match that MAC addresses of the pods.


I actually use a different Wi-Fi solution, not Pods, so I can't say for sure how to lookup the MAC addresses that you would see for the Pod's BSSIDs.  However, the AirPort Wi-Fi scanner sorts by signal strength so if you place your iPhone/iPad next to a Pod, its networks should appear at the top of the list.

 

As for the hidden network names, I assume that these are duplicates of the hidden networks that the XB6 has active.  Some of these are used for Ignite TV so that a set-top box can automatically discover and connect to your in-home Wi-Fi network.  The others, apparently, are there for "future services" that Rogers has declined to say anything about.  I presume that some also would be used by the Pods for signalling and other communications associated with maintaining the mesh.



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I've Been Around
Posts: 1

Re: Questions about PODS

WiFi Pods Setup for a Basement

 

Hi,

 

So i'm currently awaiting on WiFi Pods that are arriving and the reason of me for getting them is so that I can get internet access from the top 3rd floor of my house to my basement. I was thinking of also getting a PowerLine Adapter to use along with the Pod, but i'm unaware on the design if it has a Ethernet port.

 

Anyone have an answer for me?

 

If this doesn't happen to be a solution for me to use with the PowerLine Adapter, I was maybe hoping that if I plug it above me in my living room (2nd Floor) so that it could reach down to my basement. I wouldn't plug it in the basement for i t to reach my modem upstairs because the transmission might be buggy, as of right now, my WiFi Card for my computer in my basement connects and disconnects randomly because it looks like its struggling to have a stable connection.

 

I even bought another modem for my basement since it has a Coaxial Cable down here that's connected upstairs, but I found out by calling in that Rogers doesn't supported them, even though Canada Computers says they do. I figured I could have run 2 modems becuase thats the only port I have down here.

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I'm a Reliable Contributor
Posts: 112

Re: Questions about PODS

The PODS should provide coverage from top to bottom for wifi. There is also a port on the unit, maybe it can be used for an ethernet connection. It should not matter where the Gateway is installed, but the middle floor would be optimal.

If you are only concerned about ethernet connections and not wifi then PowerLine solution is reasonable. A secondary router/switch is another alternative, and a bit more involved.

Start with the PODS and give it a few days to optimize then see if it does all that you need.

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Re: Questions about PODS

@JamesFamily  FYI, if the devices on the third floor of your house have a bad/slow Wi-Fi connection and are actively using the network, that will cripple Wi-Fi performance for devices everywhere in your house that are using that same Wi-Fi band, including the devices that are located only a few feet away from your XB6 gateway.  (and cripple Wi-Fi performance for your neighbours, if they happen to be sharing the same frequencies that you are using.)



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I Plan to Stick Around
Posts: 28

Re: Questions about PODS

Adding a pod

I had three pods spread out through different rooms in my three bedroom apartment.  My Ignite Gateway is in my bedroom where I get the highest speed [500 Mbps]. In the living room, however where the Smart TV is, I was barely getting 5-20 Mbps, so I installed a powerline which in the living room gave me about 30-55 Mbps.  

 

Yesterday, I noticed that off the Gateway I am getting about 200 Mbps  in the kitchen which is next to the Living Room. Upon walking into the living Room however,  the speed dropped to 10 Mbps because of a concrete wall in between. 

I decided to install a pod in the kitchen which dropped the speed to about 130 Mbps, still much better than the powerline.  Upon walking up to the TV, the speed dropped to about 100 Mbps [still better than powerline's 30-55 Mbps]. I named it as "Kitchen" and on the Ignite App only, I deleted the other two pods. 

 

Encouraged, I decided to install another pod in the Living Room in an outlet closest to the Kitchen. Going through Rogers Ignite App's "Add a Device" I found I will have to install all pods one by one starting with Pod # 1 !!
The reason I am hesitant is that if I do so, I may lose the higher speed I am getting now!

So, is there a way to add pods to the mesh without going through the whole process again and deleting the Kitchen pod? 

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Posts: 980

Re: Questions about PODS

Hello, @JamesFamily

 

Welcome to the Rogers Community Forums!

 

Thanks for posting your concern in the Community. I know how important it is to have a consistent connection and fast speeds.

 

The Pods were designed to ensure that you have consistent connectivity all over your home. The speeds achieved via the Pods will not be the same as the modem. With regards to losing the current speeds you have, adding an additional Pod should not cause a drop in speed unless the location of that Pod is causing interference with another Pod or the modem. If that is occurring you may want to consider installing the Pod at a different location.

 

The positioning of your equipment is crucial when trying to create a healthy Wi-Fi network. It may take a bit of rearranging to find the most optimal location for your equipment as all homes are designed differently.

 

I hope this helps!

 

RogersTony

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I Plan to Stick Around
Posts: 63

Re: Questions about PODS

My set up in a multilevel townhouse is this:
1. Modem is in the basement. My home office is here and I connect the important things via ethernet, I have never liked wifi.
2. I have 3 PODs, one on the floor above modem (about 4 feet above where the modem sits). The next is on the floor above that in the hallway and the last on the floor directly above it. These are all in hallways that have stairs next to it, so kind of open.

I get great coverage from this, but I know the PODS are not as fast. The current models do not support the same speeds as the modem itself. However my daughters do gaming on them and never complain about the speeds.
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I'm a Reliable Contributor
Posts: 112

Re: Questions about PODS

If you have not already done it, run and record speed test results on all floors. Then unplug the POD that is about 4' above the Gateway. You may actually find that it improves the speeds in the other areas. If it does not, then nothing lost and just plug it back in. Also try unplugging the POD on the top floor and testing the speed to see if it makes any difference.

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Posts: 1,270

Re: Questions about PODS

The tricky thing about Pods is that in an optimal installation, they need to be able to maintain good, strong connections to both the WiFi clients and their upstream neighbour(s).  The transmitters in the Pods are not very powerful so, if they are placed in the wrong location or too far away, they may receive a strong signal from the XB6 but they may not have enough transmit power to maintain a good connection that uses an optimal data encoding scheme on the link.  In that case, speeds drop and the WiFi network itself becomes less efficient.

 

That one Pod above the XB6 could be an making an improvement, have no effect, or it could be a bottleneck.

 

You may also not be aware of potential problems if you only have a few WiFi clients on your network.