I am noticing exactly the same. Didn't have too many issues with live TV this morning (recordings are a different story), but roughly as of 2 pm, I can only load a few channels, with playback almost unwatchable (lots of stuttering). Most channels won't even load.
It is getting worse, but let's hope it's because they are working on fixing the system. 🤞
Know that you're not alone and we all feel your pain. I think if they just told us what they were doing and how long, we would be more understanding. As they do this in the dark and just shut things down without communication is what's going to turn a lot of customer's away, I am shopping for alternates myself, had enough of this overpaying, under receiving and it's been years of this . .
I just switched over to Ignite TV / Internet a few days ago, after being on the legacy digital system for many years. It was all working fine, better than I expected...for 2 days, and now this. I wonder if the old digital system is still working. TV only, of course, because I guess Internet went down anyway.
As for them working in the dark, that is what really hurts. No estimated times of full recovery, or what caused this. Frankly, I don't think we'll ever know what happened...but Rogers, brings us back our services we are paying for!
I was told that when I moved from the old Rogers Cable TV over to Ignite TV it would be an one-way transfer with no possibility of going back. Furthermore I was told that at some point Rogers wants to move all the legacy Cable TV customers over to Ignite TV because "it is the way of the future".
@help4me Unfortunately, it IS a one-way transfer, but sooner or later, it will be the only option available at Rogers. It is already very tough to get a decent price for the old legacy system. That is how they push customers to "the way of the future". Already day 2 of the outage, and while I don't have a business, dependent of the service, as many do, this is still very frustrating. As much I as hate Bell, I will start looking into what they can offer.