Power Preferences - How to Turn Off "Are You Still There" Notification.

[mordinxx]

After watching Ignite TV for a while I get a pop up asking "Are You Still There" and giving the options to stay on or turn off and a link to "Manage Power Preferences".  Is there any way to turn this off?  Power saver option is turned off.

[RogersTony]

Hello, @mordinxx

Thanks so much for posting your concern to the community.

There does not appear to be a setting to turn this particular feature off. After 4 hours of inactivity, the Ignite TV box will revert to the screensaver. You should have the option to increase this to 5 hours in the screensaver settings.

I know this may not be the answer you were hoping to hear. 😞

RogersTony

[brs]

I agree - I would really like to be able to let my tv run without my having to interfere.  We pay for the unlimited internet and I would like to see an option to turn off power saver settings.  I have been asking about this for over a year.

[Kerri151515]

I agree I have the same issue

[Davidaf]

I have the same issue and it is really frustrating there is no configuration to change that.

[ChristopherKCk]

Is this ever going to be fixed? I don't care how many coffees I brewed while doing laundry and microwaving when I wasn't watching the TV...

[RogersCorey]

Greetings @ChristopherKCk!

We currently do not have any updates to share with respect to this particular issue getting fixed.

Regards,

RogersCorey

[jd4pm]

I'm in the fence about Rogers Smartstream I like the layout, but don't like that its always on when I'm not watching TV, unplug it its the only way to turn it off.