04-26-2021
12:12 AM
- last edited on
04-26-2021
08:07 AM
by
RogersTony
After watching Ignite TV for a while I get a pop up asking "Are You Still There" and giving the options to stay on or turn off and a link to "Manage Power Preferences". Is there any way to turn this off? Power saver option is turned off.
04-26-2021 12:22 PM
Hello, @mordinxx
Thanks so much for posting your concern to the community.
There does not appear to be a setting to turn this particular feature off. After 4 hours of inactivity, the Ignite TV box will revert to the screensaver. You should have the option to increase this to 5 hours in the screensaver settings.
I know this may not be the answer you were hoping to hear. 😞
RogersTony
06-23-2021 10:13 AM
I agree - I would really like to be able to let my tv run without my having to interfere. We pay for the unlimited internet and I would like to see an option to turn off power saver settings. I have been asking about this for over a year.
09-27-2021 07:10 PM
12-05-2021 03:06 PM
02-13-2022 12:36 PM
Is this ever going to be fixed? I don't care how many coffees I brewed while doing laundry and microwaving when I wasn't watching the TV...
02-14-2022 01:37 PM
Greetings @ChristopherKCk!
We currently do not have any updates to share with respect to this particular issue getting fixed.
Regards,
RogersCorey
03-21-2022 08:23 PM - edited 03-21-2022 08:28 PM
I'm in the fence about Rogers Smartstream I like the layout, but don't like that its always on when I'm not watching TV, unplug it its the only way to turn it off.