Pick up an ignite tv box at a Rogers store

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I've Been Here Awhile
Posts: 4

Pick up an ignite tv box at a Rogers store

Can I pick up an ignite tv box at a Rogers store?

 

 

 

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Resident Expert
Resident Expert
Posts: 13,875

Re: Pick up an ignite tv box at a Rogers store

Ignite boxes, are only usable with the ignite service.
If you have not been switched over to ignite, then you wont be able to use one of them.

If you have, yes you should be able to go to a store to get one.

If not they may have to set up an appointment.



I've Been Here Awhile
Posts: 4

Re: Pick up an ignite tv box at a Rogers store

I’ll be switching to ignite tv soon and it comes with one tv box included. I am wondering If I decide to add another ignite tv box later could I pick up one at a Rogers store?

Thanks

Resident Expert
Resident Expert
Posts: 13,875

Re: Pick up an ignite tv box at a Rogers store

Thats a good question.  Maybe one of the rogers MODs can respond.

I know for the initial service.. they definately wont from the store, due to how stuff has to be set up very different than before.

I dont see why not though, not super hard to add them to your network.



Moderator
Moderator
Posts: 823

Re: Pick up an ignite tv box at a Rogers store

Hello @kiebbe,

 

Welcome to the Rogers Community Forums!

 

Ignite TV is a good choice! I hope you like the service. At this time, Ignite TV boxes are not available via retail locations. Currently Ignite boxes are either added with the install order or can be couriered out via UPS through customer service.

 

 

Hope this helps.

 

 

 

RogersZia

I've Been Here Awhile
Posts: 4

Re: Pick up an ignite tv box at a Rogers store

Thank you for answering my question. Will ignite TV boxes be available in the near future at Rogers stores?

Moderator
Moderator
Posts: 1,983

Re: Pick up an ignite tv box at a Rogers store

Hello @kiebbe,

 

Thank you for your reply! I understand you're looking at alternative options and I am unaware if you'll ever be able to pick up hardware in store.

Good news! We now have a Courier option available when adding additional Set Top Boxes for Ignite TV.

 

If you select Courier you'll have to confirm your Shipping Address  It is pre-populated with the Service Address, but you can update the Shipping Address if required.

It is normally sent out via UPS-Weekend (3 Business Days) but can be faster.

 

Hope this helps!

 

RogersMaude