One Ignite Box Doesn't Work, While Others Do

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Rachelle93
I've Been Around
Posts: 1

One Ignite Box Doesn't Work, While Others Do

For the last number of days, I have been getting the infamous, "Please give us a minute" message on my downstairs TV. I have unplugged the box and reconnected it, only to have the same issue. Ignite TV is working fine on the other two TVs in the house, but has stopped working in the basement. (The one I need to work!) Is it a faulty box? Appreciate any suggestions on how to fix it.

 

 

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Bplayer
I'm a Trusted Contributor
Posts: 207

Re: One Ignite Box Doesn't Work, While Others Do

The wifi signal to that box is likely poor. You may need a POD to extend/improve the wifi to that area. rogers will supply it at no cost.