02-07-2021
04:16 PM
- last edited on
02-07-2021
04:42 PM
by
RogersMaude
My phone tv and internet is not working, I have ignite and it keeps dropping signal. I’ve restarted my modem 10 times and noting is working. This service is so horrible
**Added Labels**
02-07-2021 04:39 PM
Call rogers get them to run a signal test
02-07-2021 04:41 PM
02-07-2021 04:55 PM
What happens if you login to the modem and check your signal levels manually
If you have ignite the Downstream and Upstream charts are under Connections> Rogers Network on your modem's admin page
02-08-2021 09:54 PM
02-09-2021 10:02 PM
Hey @endofmyrope!
This issue you're facing is disconcerting :(. Definitely not the Ignite experience we'd have envisioned for you. We'd love to take a look into this for you further to see what options are available to resolve the connection concern with your IgniteTV. Feel free to reach out to us via PM @CommunityHelps at your convenience.
For more info on our PM system, click here.