Issues with Ignite WiFi Pods

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
I'm a Reliable Contributor
Posts: 346

Re: Issues with pods

Yup. It’s connected to the pod...confirmed in the Ignite WiFi Hub app. Without the pod installed, the doorbell refuses to connect to the network (i.e. to the gateway located in the basement). And it’s the only pod installed.
Highlighted
I've Been Around
Posts: 1

Re: Issues with pods

Hello, I self installed ignite bundle. Was averaging about 200 mbps throughout the house. Few rooms upstairs were getting poor signals. Called Rogers, they sent three pods. I placed them around the house. Wifi speed went down to an ever age of 60-70 mbps if connected through a pod. If I do a sped test right beside the gateway I get 200 plus. Do pods slow down wifi speed? Am I doing something wrong. First pod is less than 10 feet from gateway.

Highlighted
I'm a Reliable Contributor
Posts: 346

Re: Issues with pods

From my recent experience (having helped family and friends install Ignite), the pods are terrible.  I have even personally heard a Rogers technician say they are lousy and to remove them.  What speeds are you getting in the rooms with poor signal?  From what I've seen, even if signal is a bit weak from the gateway, performance/speed is still better than using the pods.  Now, if signal is so marginal in those rooms that it's basically non existent and you're getting internet drop-outs, you might want to consider moving the gateway to a more central location in your home (if that's technically feasible and easy to do) or using a 3rd party router (either as your main router with XB6 bridged, or as a WiFi access point).

Highlighted
I'm a Reliable Contributor
Posts: 115

Re: Issues with pods

@kenanzebouni just read the previous post in this thread and all your questions should be answered. It does take some effort to optimize your coverage.
Highlighted
I Plan to Stick Around
Posts: 29

Re: Issues with pods

Same here. Pods were slowing down the Wifi Network. Placing the Gateway to a central location in my three bedroom apartment with concrete walls helped. In the living room, for example, off the Gateway I got about 200 mbps. Upon installing the pod, it dropped to 10-15 mbps! Moving the pod to the kitchen (next to the living room) it fluctuated between 100 to 20 mbps !! 

So? I avoid using the pods now. As a backup for the living room, I have have the old now switched off D-Link powerline!!

Highlighted
I'm a Reliable Contributor
Posts: 115

Re: Issues with pods

My base Ignite service operated for a year in my condo without PODs. WiFi service was weak at the extreme opposite location to the Gateway (rerely used) and poor on the balcony. Moderate WiFi was needed the balcony this summer as I was spending more time there. I installed the three PODs at different locations with mixed results. After days of experimentation I found that only one POD was needed at a point that was halfway between the Gateway and the balcony. This provided acceptable WiFi service to all the common locations. The speed is less than 100Mbps in some locations but unless speedtest is run the difference is not noticeable.