Ignite cable modem - MoCA, Firewall settings

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I Plan to Stick Around
Posts: 93

Ignite cable modem - MoCA, Firewall settings

Hi,

 

My in-laws just migrated from traditional Scientific Atlanta cable to Ignite TV.  I'm looking at their cable modem and found the settings as follows:

 

- the Firewall Security Level is set to Low

- MoCA is turned off

 

Questions:

- Why is the default firewall security is set to "Low"?  (The setting options are "Low", "Medium", "High" and "Custom".)  Have anyone changed the firewall setting to "Medium" and TV still works?

- The cable modem is MoCA capable.  Why doesn't Rogers leverage MoCA?  I checked panel in the basement and the tech completely disconnected all the coax ports in the house except for the one coax port that goes up to the cable modem.  If MoCA function is there in the cable modem, why not leverage it?

 

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Resident Expert
Resident Expert
Posts: 147

Re: Ignite cable modem - MoCA, Firewall settings


@rgl168 wrote:

Questions:

- Why is the default firewall security is set to "Low"?  (The setting options are "Low", "Medium", "High" and "Custom".)  Have anyone changed the firewall setting to "Medium" and TV still works?

- The cable modem is MoCA capable.  Why doesn't Rogers leverage MoCA?  I checked panel in the basement and the tech completely disconnected all the coax ports in the house except for the one coax port that goes up to the cable modem.  If MoCA function is there in the cable modem, why not leverage it?


I don't know why the Firewall setting defaults to "Low".  I've also tried it with "Medium" and the Ignite TV service still works fine as far as I can tell.

 

I'm also not sure how/where Comcast uses MoCA in their Xfinity installations but it's not used or supported by Rogers for Ignite TV, so it's disabled in the XB6.