Just another question for the op. I noticed you said you removed the batteries from your cordless handset to "reset" it. There is usually a reset menu with in the phone itself or a clear message waiting lamp option. Try those instead.
My Panasonic doesn't have that option or maybe I missed it.
Will check again tonight
Be aware that a full "reset" may delete call logs or telephone directories which may take a lot of time to redo... Check the operating manual.
Good point :-)
I don't have many so Its ok if this fixes the issue.
you also need to check one more thing, most cordless phones have their own built in voicemail answering machine, but since you said your using the rogers ignite home phone voicemail, is that correct? then you have a voicemail box on the ignite home phone platform which is which one your checking.
you can also unplug your cordless phone base station from the wall jack and connect it directly to the rogers ignite modem gateway device and see if the voicemail indicator works properly there, if it does, then something on your inside wiring could be affecting it.
when you do this, you need to remember to do 2 things, leave your self a voicemail, (use a different line like a cell phone) leave the message, then check your message from your ignite home phone, DELETE all the new messages, and see if that works, if not repeat it once more and see if it helps. listening to a message usualy triggers clearing the MWI lamp on all home phone providers. so if the light needs to be cleared this should help
And as always, yes reset your device is recommended, not just the device but the base station too, and not all panasonic devices have the same reset function, it could differ from model to model. you can also call panasonic and they might be able to assist with how to do that instead of just "guessing how to" do it
Ignite - Message Waiting won't turn off
The message waiting indicator on Ignite Home phone will not turn off. The fast busy has be on since Sunday. We have deleted all messages, left new messages but cannot not get it to go away.
Any suggestion or should we call the help desk?
@bhoward57 : 1. Reboot the Rogers Modem? 2. Reboot your phone (usually unplug the base station for a while and replug if you have a cordless phone?) 3. Go into the Rogers phone main menu and make a change like de-activating voicemail and then re-activating?
Nice to see it’s just not me having issue
For me - I don’t get the indicator at all...
For others can’t delete it
Come on Rogers if you don't know how to fix it call Comcast ….