Ignite TV - getting rid of call waiting

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Posts: 322

Re: Ignite TV - getting rid of call waiting

Hi @amandawadd


I can wholeheartedly appreciate wanting your home phone features to match your usage. The Ignite Home Phone service comes with 6 features, and each are selected when setting up the service. To my knowledge however there's no alternative option to call waiting that can be selected in lieu of it nor can the service order be completed without selecting 6 features. Apologies for the inconvenience, we will ensure our product team is aware of the request.