Ignite TV - first impressions and a few observations

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toolcubed
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Re: Ignite TV - first impressions and a few observations

Yes - regardless of whether the box is connected via Ethernet or just WiFi, there is no IPv6 address in the diagnostic screen.

 

Regarding your upload speed test results using the Rogers speed test tool, mine is identical.  There's a small dip in the graph near the beginning of the test and a ramp up to full speed for the rest of the graph...exactly like your screenshot.  Thanks for testing.

Bplayer
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Re: Ignite TV - first impressions and a few observations

Do you specifically want IPv6 disabled in your ASUS router? If not it is possible to enable it.

57
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Re: Ignite TV - first impressions and a few observations


@-G- wrote:  I don't ever recall seeing a steady, flat line.

You won't see a steady flat upload line unless you've reached the maximum that your provisioning allows.  I'm still on Legacy Digital Cable with a Black Rocket Wi-Fi Modem and here's what I get on my 300/20 service.  Except for rare occasions, sometimes during a (probably) busy day in my neighbourhood, my connection has been rock solid for years.  Knock wood.

 

SpeedtestSpeedtest



-G-
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Re: Ignite TV - first impressions and a few observations

@57 Those curves also vary depending on which browser I test with.  I see a profile like yours when I test with Edge on Win10.  However, the reported final results are still consistent regardless of which browser I use.



toolcubed
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Re: Ignite TV - first impressions and a few observations

@Bplayer - yes, I deliberately kept IPv6 disabled on my router.  I've had issues with it enabled, mostly manifesting as micro disconnections (packet loss) at the CMTS.  Those disconnections only impact my MS Teams meetings at work - i.e. when they occur, I lose audio in MS Teams or I lose the call completely and need to reconnect.  Running in IPv4 only mode doesn't cause any micro disconnections whatsoever and keeps my internet running flawlessly.

 

@-G- , @57 - my speed test graphs are identical.  One thing though is that while my download speeds are still higher than my plan with the new XB6 modem, they're not as high as they were with the CODA modem.  On my 150/15 plan, I now clock around 300/16 with the XB6 as opposed to anywhere from 480 to 560 with the CODA.

 

Conversely, I now find that certain things are much "snappier" and feel faster with the XB6 compared to the CODA.  For example, my Ecobee app loads very quickly (almost instantly) since migrating to Ignite whereas it would often take up to 10-15 seconds to load (sometimes timing out completely) when I was using the CODA.  A few other apps are similar.

toolcubed
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Re: Ignite TV - first impressions and a few observations

I did more testing on connecting my Xi6-T to my router with ethernet.  I can't figure out why changing channels is so slow over ethernet and I'm starting to suspect something isn't quite right with my setup or perhaps even my router.  And yes, I have the latest Asus firmware installed on the router.  So, with the box connected directly to my Asus router via ethernet:

 

  • It takes a good 10 seconds to change channels.  I get the three dots indicating that it's loading, then the dots go away completely, and the screen goes completely black (without any sound either) for ~10 seconds before the channel kicks in.
  • After changing channels several times, my remote suddenly lost sync with the box completely.  I had to re-pair it.  This was the strangest part.
  • I tried with my other Xi6-T box, just to see if it behaves similarly, and it does, so it's not an issue with the box itself.
  • When it's connected over ethernet, it no longer shows it's connected over WiFi (i.e. the WiFi signal icon when pressing guide or info disappears).  And under device settings, it does say it's connected over ethernet but also says "WiFi signal strength is weak..."  I don't know if that's expected behaviour.  By the way, the Xi6 is located right beside my router and says "WiFi signal strength is excellent..." when ethernet is disconnected.
  • I enabled IPv6 on my router (rebooted both my router and the TV box), verified that the TV box had an IPv6 address, and tested again...exactly the same experience with the really long channel changes, so IPv6 being enabled doesn't make a difference.

I haven't tested with the XB6 in gateway mode and with the Xi6 connected directly to it via ethernet...that will be my next test when I get some time.  For now, I'm back to my original setup with the box being connected over WiFi and everything is great again.

-G-
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Re: Ignite TV - first impressions and a few observations

@toolcubed  Okay...  well... that's interesting.  I don't know what the STB could be doing.  If it is seeing a weak Wi-Fi signal strength, the only thing that I can think of that it could be connecting to is your XB6 gateway; probably accessing the Lost & Found service to either establish or verify Wi-Fi connectivity, or perhaps trying to confirm whether or not is actually is connected in own your home and not somewhere else.  (Wild guess on my part.  I know that what I am postulating does not make total sense.)

 

Do you have different Wi-Fi credentials configured in your Ignite Gateway than you do in your own router and set-top box?  (I'm just trying to think of anything that could be making the set-top box unhappy.)

 

I don't know what to say.  The Comcast gear is quirky, and weird/unpredictable things happen can when it is in configurations that is was not designed to be in.



toolcubed
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Re: Ignite TV - first impressions and a few observations

@-G-  interesting thoughts.  Yes, the WiFi settings/credentials (SSID, password, etc.) are different on the XB6 than they are on my router and TV boxes.  I did that deliberately before I enabled bridge mode because I didn't want any of the hidden networks (the ones that still broadcast in bridge mode) using the same credentials as those on my own router, and thus, causing any kind of interference.

toolcubed
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Re: Ignite TV - first impressions and a few observations

A few more things I wanted to mention:

 

1. While I never had issues with my internet when using my old CODA (except for when IPv6 was enabled), I find that my internet service with the Technicolor XB6 is more stable and more consistent.  While working over VPN and downloading large files from my company's various shared drives, I've been consistently pulling 2.1-2.7 MB/s.  That NEVER happened with my CODA...I was lucky to get even 500KB/s when I was downloading files from work over VPN with the CODA.  This is just more evidence of the consistency and stability I mentioned in my original post where I stated that certain apps (e.g. Ecobee) load noticeably faster with the XB6 than they did with the CODA.  And just as a reminder, I'm still running the XB6 in bridge mode.  I ran the CODA in bridge mode as well.

 

2. I'm unable to find a lot of info on this (except for one thread on these forums), but without prioritizing TV traffic, what's preventing my TV service from being interrupted if I'm downloading very large files and taking up all of my available bandwidth leaving nothing for the TV boxes?  Another Ignite customer reported this problem a while ago on these forums where his TV kept freezing whenever he maxed out his bandwidth by downloading games from Steam.  I don't know if that was every resolved or if Rogers has now made provisions to prevent this from happening.

 

3. I understand that the Xi6 TV boxes are purely IP, but what I still don't understand is how they work flawlessly over 3rd party networking equipment (i.e. with the Ignite gateway bridged behind a 3rd party router).  How do the gateway and TV boxes know how to operate properly in this mode with the right TV subscription (i.e. to access all channels I'm subscribed to), etc?  What happens if I were to bring my TV box to a family member's house and connect it to their home WiFi network?  Are the serial numbers and MAC addresses of these devices registered to my account and my home address?  And if so, how do they know they're physically located at my address when it's all IP-based and IP addresses change?

-G-
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Re: Ignite TV - first impressions and a few observations


@toolcubed wrote:

@-G-  interesting thoughts.  Yes, the WiFi settings/credentials (SSID, password, etc.) are different on the XB6 than they are on my router and TV boxes.  I did that deliberately before I enabled bridge mode because I didn't want any of the hidden networks (the ones that still broadcast in bridge mode) using the same credentials as those on my own router, and thus, causing any kind of interference.


The "Private Wi-Fi Network" network on the Ignite gateway gets disabled in bridge mode so, even if you do configure the same credentials as you do in your own router, it will not conflict so long as it is inactive.

 

As for the other hidden networks that are still active, those are bound to other services that are still active on the gateway.  They have different network names and passphrases so they won't cause any conflicts either.